Senior Technology Solutions Specialist

1 week ago

Adelaide, South Australia Bebeesecurity Full time

Job Overview
We are seeking a seasoned professional to deliver modern workplace solutions to public sector clients. As a key member of our team, you will be responsible for providing level 3 support, resolving complex incidents and delivering high-quality technical service.
Key Responsibilities
Provide level 3 support for government clients, ensuring timely resolution of complex incidents and delivery of high-quality technical service.
Deploy and manage Modern Device Management solutions across government-aligned environments, ensuring security and compliance adherence.
Administer and support SCCM for SOE imaging, patch management, application deployments and detailed reporting.
Package and test applications in compliance with government security baselines.
Develop PowerShell scripts and automation tools to streamline administrative tasks and system maintenance.
Maintain Group Policy Objects and Active Directory structures in line with security standards.
Utilize Nexthink or similar DEX tools for analytics, monitoring and proactive remediation.
Liaise with government stakeholders and security teams to ensure technical changes meet compliance and change governance requirements.
Support audit, security review and reporting processes as part of client obligations.
Essential Skills & Qualifications
3-5+ years' experience in enterprise or government IT environments providing EUC / infrastructure support.
Strong expertise in Intune / Azure AD, including conditional access, compliance policies and secure device provisioning.
Proven experience with SCCM in large-scale desktop fleets.
Advanced PowerShell scripting and automation capabilities.
Experience working with government security standards.
Solid knowledge of Active Directory, GPO design and Windows 10/11 configuration in a secure enterprise context.
Application packaging skills and familiarity with enterprise change control processes.
Proven experience delivering level 3 support and handling escalated issues professionally.
Highly Desirable
Prior experience supporting state or federal government departments.
Experience with Nexthink, ServiceNow or other asset/incident management platforms.
Exposure to SOE development, Autopilot or zero-touch deployment projects.
Understanding of ITIL practices, especially within a government service delivery environment.
Microsoft or ITIL certifications.
What You'll Gain
Exposure to secure, large-scale government environments and critical technology programs.
Opportunity to be part of a team delivering modern workplace solutions to public sector clients.
Ongoing professional development, training and certification opportunities.
A collaborative, security-focused engineering culture.

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