Process Improvement Specialist

1 week ago

Sydney, New South Wales, Australia Australia Post Full time

**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.

**About the opportunity**

As the **Process Improvement Specialist - Technical Writer**, you will play a key role in ensuring the success of StarTrack's operational excellence initiatives. Reporting to the Head of Operational Compliance, you'll drive the development and maintenance of high-quality documentation, ensuring alignment with regulatory requirements and operational procedures. This role is crucial in supporting continuous improvement programs, streamlining processes, and enhancing the capability of our teams.

**What you'll deliver with us**
- ** Create and maintain technical documentation**: Develop business process maps, operational procedures, and technical documentation using tools like **Signavio/Visio** and the **Microsoft Office Suite**.
- ** Ensure compliance and standards**: Help ensure Network Operations meet Internal Control Check (ICC) and ISO certification requirements.
- ** Lead technical writing improvements**: Establish documentation standards, templates, and processes across the team.
- ** Support extended workforce**: Develop governance frameworks for contractors and external vendors, driving efficiency and consistency.

**About you**

You are an experienced **technical writer** with a keen eye for detail and the ability to translate complex processes into clear, actionable documentation. You're proactive, organized, and able to manage competing priorities in a dynamic, matrix environment. You thrive in collaborative settings, building strong relationships across teams, and guiding others on best practices.

**You'll also need**
- ** Experience** in technical writing and business process mapping, with a proficiency in tools such as **Signavio** or **Visio**.
- A deep understanding of operational procedures, particularly in logistics or transport.
- Strong written and verbal communication skills, with an ability to simplify complex information for diverse audiences.
- ** Lean certification** and **project management qualifications** are a plus.
- ** Experience in the heavy vehicle transport or logistics industry** is highly valued.

**Location**
VIC & NSW applicants are welcome to apply.

**How we'll deliver for you**
- ** Career development**: Opportunity to work in a newly established role, with plenty of room for growth and innovation.
- ** Inclusive culture**: We are committed to an inclusive and supportive work environment, celebrating diversity and offering flexible working options.
- ** Work that matters**: Help shape operational excellence and contribute to our mission of delivering like never before.

**We're delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeProcessImprovement Full time $55,000 - $70,000

    Job Title:Process Improvement SpecialistAbout the Role:We are seeking a Process Improvement Specialist to enhance our operations. As a Process Improvement Specialist, you will contribute to streamlined delivery of exceptional customer service, maximise profitability and efficiency through effective process control.Prioritising tasks and coordinating the...

  • Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeImprovement Full time $90,000 - $120,000

    Process Improvement SpecialistWe are seeking a highly skilled Process Improvement Specialist to lead our Lean initiatives. This role will be responsible for driving continuous improvement across all departments, facilitating the implementation of 5S and visual management standards, and coordinating problem-solving workshops.Key ResponsibilitiesLead and...

  • Process Improvement Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeProcess Full time $35,000 - $70,000

    Process Improvement SpecialistWe are seeking a skilled Process Improvement Specialist to join our team.This role involves providing expert process consulting services to optimize business efficiency and effectiveness.The successful candidate will have experience in six sigma, lean management, and process mapping.The ability to work independently and as part...

  • Process Improvement Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeProcessImprovement Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled Process Improvement Specialist to join our team. The successful candidate will play a key role in the development and implementation of process improvements that enhance our maritime sustainment capabilities.This is an exciting opportunity for a motivated individual with experience in business analysis and process...

  • Process Improvement Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeProcessImprovement Full time $112,710 - $145,891

    Job Opportunity: Process Improvement SpecialistWe are seeking a skilled professional to lead and deliver process improvement initiatives across customer processes, enhancing business capabilities. This is a permanent full-time position based in Melbourne or Sydney office.Key Responsibilities:Identify and prioritize process improvement opportunities through...

  • Process Improvement Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeBusiness Full time $96,410 - $149,390

    About the RoleAs a Process Improvement Specialist, you will play a key role in our Transformation Program Delivery & Change Management team. You will undertake analysis of existing business processes and information capture and sharing needs to identify opportunities for innovation, efficiency, and improved outcomes.This is an exciting opportunity for a...

  • Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeImprovement Full time $90,000 - $120,000

    Job DescriptionAs a Process Improvement Specialist, you will be responsible for identifying and implementing process improvements that drive business growth and efficiency.You will work closely with cross-functional teams to analyze business problems and develop data-driven solutions. Your expertise in data analysis and optimization tools will enable you to...

  • Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia Ashdown People Full time $104,000 - $130,878 per year

    Ashdown is partnering with a leading Western Sydney based Higher Education Organisation to assist in sourcing a Process Improvement Specialist on an initial 4 Month Contract The shorter-term nature of the initial contract is due to the current budget cycle - given the crucial long-term nature of this position, the view from the client is to extend this...

  • Process Improvement Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeImprovement Full time $100,000 - $150,000

    Logistics Process Improvement SpecialistWe are seeking a skilled Logistics Process Improvement Specialist to join our team. The successful candidate will have a proven track record of driving process improvements and streamlining operations.

  • Business Process Improvement Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeProcess Full time $90,000 - $120,000

    Business Process Improvement SpecialistWe are seeking a highly motivated Business Process Improvement Specialist to join our team. This exciting opportunity will enable you to leverage your analytical skills and expertise in process mapping to drive business innovation and efficiency.In this role, you will work closely with experienced professionals to...