Home Care Team Leader Vic

2 weeks ago

Melbourne, Victoria, Australia Bodewell Community Care Full time

**Home Care Service Delivery Team Leader - Bodewell Community Care**:
**Salary**: Competitive Market Rates

**Location**: Mill Park - Bodewell Operations Centre

**Benefits**
- Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
- Mon - Fri, Full time role, Start and Finish time can be flexible
- Ongoing Training and Development Opportunities
- Shared Vehicle Available for Work Use
- Willing to Use Own Vehicle when Required (km paid)

**The Role**:
The Home Care Service Delivery will actively support Home care Packages Team, by providing to build open and respectful relationships with our consumers and their representatives and to treat every interaction with a consumer as an opportunity to bring respect, life, and joy to the relationship. The position undertakes a leadership and supervising role in the management of Scheduling Officers, Intake Officers, the Personal Support Worker Coordinator and Relationship Officer including management of the Mill Park Offices.

**To be successful for this role you must possess**:

- Demonstrated experience in building positive relationships with a broad range of internal and external stakeholders that contribute to high quality service provision for clients
- Demonstrated ability to work autonomously under limited direction
- Must have strong understanding of My Aged Care, retrieving codes and support plans for the provision of service under CHSP
- Highly motivated with strong organisational, interpersonal and problem-solving skills with a strong attention to detail
- Excellent communication skills - both written and verbal (essential)
- Strong client relationship focus
- Experience, capability and capacity to lead teams

**Desirable Qualification**
- Familiarity with systems such as Carelink, Procura, or similar client management software.
- Proficiency in languages other than English can be advantageous.
- Understanding of the aged care and disability sectors, including regulations and compliance requirements.

**Additional Requirements**
- A current NDIS Worker screening Check or willing to undertake
- Current Drivers license
- Working with children's check or willing to undertake
- Proof of Covid vaccinations CPR and First Certificate

**About Us**:
BodeWell is an approved provider with the Department of Health and provides government-funded Home Care Packages, Private Aged Care and NDIS Services across Queensland and Victoria. We are looking for a special person to join our team coordinating and leading across the region.

If you are an Aged Care or Disability Professional with excellent communication, assessment, planning and customer service skills, we would like to hear from you.

**In return for your commitment to BodeWell, we will provide you with flexibility, variety, ongoing training, support and excellent employment conditions.

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