Senior Commercial Account Executive

4 days ago

Sydney, New South Wales, Australia Zendesk Full time

Job DescriptionJoin us at Zendesk, where we're on a mission to power exceptional service for every person on the planet.
We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection.In pursuit of this vision, we are seeking a dedicated Senior Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape.
You will play a vital role in growing our Commercial account base and closing deals of varying sizes and sales cycles.
Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact by aligning to our customers' goals.
What You'll Be DoingDrive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.Understand and convey the benefits of Zendesk products ensuring alignment with customers' business objectives to secure customer satisfaction and product expansion.Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.Consistently develop a robust pipeline of qualified opportunities and maintain an accurate forecast to exceed quarterly and annual revenue goals.Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.Collaborate with internal teams to enhance sales strategies and streamline sales execution.Exceed revenue goals on a quarterly and annual basis leveraging weekly and monthly KPIs.What You Bring To The RoleBA/BS degree or equivalent experience required.At least 3 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.Experience in managing and expanding customer relationships at various levels.Exceptional presentation, negotiation, and deal closing skills.Experience selling to VP and C-level executives both in person and using remote technologyAn entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.Strong knowledge of industry trends and the ability to build relationships with key decision makers.Experience creating and leveraging territory and account plans.Familiarity with key Sales tools such as Salesforce, Outreach, and Clari.Ability to travel as necessary.
#LI-ESKD

  • Senior Account Executive, Commercial

    7 days ago

    Sydney, New South Wales, Australia Esri Australia Full time

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you will work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...

  • Senior Account Executive, Commercial

    1 week ago

    Sydney, New South Wales, Australia Esri Australia Full time $104,000 - $130,878 per year

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you will work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...

  • Senior Account Executive, Commercial

    1 week ago

    Sydney, New South Wales, Australia Esri Full time $104,000 - $130,878 per year

    Work options: HybridOpen to candidates based in Sydney or MelbourneWe deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you will work with people at the forefront of these issues, connect them with the best tech...

  • Senior Account Executive, Commercial

    7 days ago

    Sydney, New South Wales, Australia Esri Australia Full time

    We deliver the best GIS solutions in the world, with the brightest minds on the map.What are the issues that matter most to you? Climate change, national security, disaster response?At Esri Australia you will work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges...

  • Commercial Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Glean Full time

    Overview Commercial Account Executive - Australia, Sydney About Glean Founded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams.By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right...

  • Commercial Account Executive

    3 days ago

    Sydney, New South Wales, Australia Glean Full time

    Commercial Account Executive - AustraliaJoin to apply for the Commercial Account Executive - Australia role at GleanAbout GleanFounded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive,...

  • Commercial Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Glean Full time

    OverviewCommercial Account Executive - Australia, SydneyAbout GleanFounded in 2019, Glean is an AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right...

  • Senior Account Manager

    1 week ago

    Sydney, New South Wales, Australia Austcorp Executive Full time

    Base pay rangeA$130,000.00/yr - A$155,000.00/yrWhy ApplyOversee the contract delivery of this portfolio, team performance and stakeholder engagement. Drive financial performance including P&L management, budget setting and collaborating with clients and internal stakeholders to maintain exceptional service standards.Company OutlineWork alongside the...

  • Senior Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia AustCorp Executive Full time

    Base pay rangeA$130,000.00/yr - A$155,000.00/yrWhy ApplyOversee the contract delivery of this portfolio, team performance and stakeholder engagement. Drive financial performance including P&L management, budget setting and collaborating with clients and internal stakeholders to maintain exceptional service standards.Company OutlineWork alongside the...

  • Senior Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia AustCorp Executive Full time

    Base pay rangeA$130,000.00/yr - A$155,000.00/yrWhy ApplyOversee the contract delivery of this portfolio, team performance and stakeholder engagement. Drive financial performance including P&L management, budget setting and collaborating with clients and internal stakeholders to maintain exceptional service standards.Company OutlineWork alongside the...