Public Area Cleaner

**Gold Coast | RACV Royal Pines Resort**:

- **Casual**:

- **Competitive Hourly Rate + Penalties | Discounts on RACV products and resorts**

**Great things start here**

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.

**About the Opportunity**

The opportunity has become available for two experienced Public Area Cleaners, who will be actively responsible for maintaining a clean, hygienic, and presentable 5-star environment at RACV Royal Pines Resort. You will clock up your step count each day, interacting with guests providing friendly & professional service, whilst moving throughout our large resort in back of house and front of house indoor & outdoor public area spaces.

**This could be just the right role for you?**

We are looking for two team members to work 3+ shifts per week on afternoons: 4pm - 11pm or overnights: 11pm - 7am.

Full availability and flexibility is required to work a 7 day rotating roster including weekdays, weekends & public holidays.

Reporting to the Public Area Supervisor, your key responsibilities for the role include:

- Physical activity including working on your feet vacuuming, mopping, wiping & dusting, restocking amenities, rubbish removal
- Front of house: lobby, restrooms, pool area, lifts, common areas, restaurants & bars, conference & event space, day spa, carpark etc
- Back of house: hallways, offices, restrooms, change rooms, staff room etc
- Operating cleaning equipment & machinery ie. floor scrubber
- Handling chemicals & heavy lifting
- Pressure washing outdoor surfaces
- Perform duties in a safe working environment
- Interacting with guests and assisting them in a friendly, helpful and professional manner
- Working in a team of or autonomously

**What you'll need to be successful**
- Experience in a public area cleaning role in a 4/5 star hotel/resort, or a similar environment, essential
- General cleaning knowledge & experience using commercial cleaning equipment & machinery including floor scrubbers and vacuums, chemical handling & health and safety practices
- Excellent communication skills and demonstrated customer service skills, including the ability to interact with our guests in a friendly & professional manner, responding to guest queries and requests
- Strong attention to detail, work efficiently and solid time management skills.
- A positive attitude, demonstrate initiative, be proactive and take pride in your work
- Work well in a team environment and can perform duties responsibly and autonomously when required
- Actively perform repetitive manual tasks, heavy lifting and walking throughout our large resort
- Excellent personal presentation

**We are Offering**
- Competitive Hourly Rate + penalties evenings, weekends & public holidays
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Employee of the month recognition

**The RACV difference**

Be part of a team who cares. Back your ambition and find a new career with RACV.

**Application process**

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.

Submit your CV via the link.