Sales Advisor

2 weeks ago

Melbourne, Victoria, Australia The Talent Mill Full time

**Contemporary Luxury Brand | Chadstone, Melbourne**

Now Hiring | Our client is a contemporary luxury client who has a cult following with a product range across RTW, Footwear and Accessories - with stores across Australia and this your opportunity to join their Chadstone boutique. This celebrated brand drives authenticity through embracing the unique and diverse spirit in their team - they encourage their team to show up as their authentic selves.

We are looking for a passionate and customer-focused Sales Advisor - you will build brand awareness through client outreach, storytelling and achieve sales goals as part of this wider talented team.

**Main Responsibilities**:

- You will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships.
- Give a friendly welcome and use your outgoing personality to impact their experience.
- Keep in touch with customer beyond the shopfloor using the clientelling tools and platforms.
- To work as part of a team - collaborating together to ensure retail operational excellence and great client care.
- Develop, over a period of time, a deep understanding of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships.
- To identify customer needs and be eloquent when answering all product-related questions.
- Be an excellent story-teller
- To go the extra mile for every customer, particularly with regards to availability and sourcing - following this process through right until the end.

**Requirements**:

- Ability to build rapport with customers.
- Demonstrated passion for the brand
- 1 year of high end customer focused experience
- Successfully able to handle multiple demands and competing priorities
- Excellent communication skills - both verbal and written
- A real attention to maintaining high standards in store environment and a keen eye for detail

You will work with a talented team, with ongoing professional development, strong salary, commission, and product allowance.

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME's, and multinational corporations within the fashion & retail industry.

Recruitment - but make it ethical, not transactional. Quality over quantity - always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition - one where we develop long term, meaningful relationships with all stakeholders.

Angela Millar

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