Support Officer

**Vacancy Details**:

- Position:

- Organisation Unit:

- Location:

- Tenure:

- Closing:

- Synopsis:
- **Permanent opportunity**:

- **Play a key role supporting the Health Team**:

- **$71,536 + 11.5% Super**
- Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world's most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. At the heart of this is the City of Melbourne, a proud organisation positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here._

**How this position will Make the Difference to City of Melbourne**

The Support Officer provides general and specialised administrative support to the Health Services team and acts as the first point of contact for customers wishing to access services provided by the Environmental Health Officers.

This is a vital administrative role, as the team depends heavily on the efficient and timely exchange of information and documentation.

Health Services aims to protect the well-being of all those living, working and visiting the City of Melbourne by minimising public and environmental health risks. Health Services is responsible for inspecting businesses to ensure compliance to the Food Act 1984, Tobacco Act 1987 and Public Health and Wellbeing Act 2008 legislation.

Health Services is responsible for handling food-related complaints, offering information, education, and support to food businesses, addressing noise and odor concerns to safeguard residential amenity, and conducting research and implementing health and environmental initiatives.

**What you will bring(Selection criteria)**

All CoM employees will demonstrate an ability to articulate and demonstrate benefits of positive culture and City of Melbourne's ICAREvalues - Integrity, Courage, Accountability, Respect and Excellence;
**In addition, the position will require**:

- Experience in an administration and customer service role
- Well-developed communication skills, both written and verbal, and the ability to communicate with a wide variety of people.
- High level of accuracy and efficiency with data entry
- Ability to work both autonomously and as part of a large team

**Desirable**
- Local government experience, preferably in the area of environmental or public health
- Experience in Document Management systems.

By joining us, you will become part of a remarkable team who work in a constructive and inclusive culture to shape the future of this city. Together, we champion difference, celebrate achievement and recognise positive impact.

To view the physical requirements of this position, please see below under Position Information.

**What we can offer you...**
- Working within a culture that promotes a healthy work-life balance and flexible working arrangements.
- Opportunities for professional development, training and study assistance to enhance your career progression.
- Multicultural organisation that values diversity
- Optional ADO available
- Up to 20 Weeks Paid Parental Leave & Paid Volunteer Leave
- Wellbeing Initiatives, Employee Assistance Program (EAP) and CoM Unity Employee Benefits
- Salary sacrificing, MYKI Commuter Club Pass and more...

**How to apply**
- Attach a cover letter providing a brief summary of your skills and relevant experience (No more than one page)
- Attach your most recent resume

Please address your cover letter to** Rob Pfeiffer - Strategy Planning and Impact Manager**

Applications will be accepted up until **11:45pm, Saturday December 7th**

If you have any questions regarding our recruitment process, please read our FAQ's - City of Melbourne - Recruitment Frequently Asked Questions

For information about the broader collection and use of personal information by the City of Melbourne, please refer to our Privacy Policy