Medical Receptionist

An exciting opportunity has opened at Chroma Dermatology. We are seeking a medical receptionist (bonus points if you're multilingual) with a genuine passion for customer service, patient care and thrives in a fast paced and busy environment

We value an efficient, friendly and collaborative work environment

As the first point of contact for our dermatology and cosmetic practice you will naturally make patients feel welcome with your friendly, confident, and sympathetic demeanour. You are someone who enjoys working in a team environment but strives independently when challenged during a busy consulting session.

The applicant must have excellent presentation and communication skills, enjoy process driven systems, be great at multitasking and working in an often-busy environment.

Pre-requisite:

• COVER LETTER: (detailing your availability and desired working hours and day) in conjunction with a CV/resume is required in order to successfully apply and be considered for this position.
• Minimum 1 -2 years experience in medical reception. (or a deep desire and passion to work in Medical Reception)

Contract:

• Full Time
• 4 to 5 days per week
• hours per week
• Option of Set Day or Rotating Monthly Roster
• Between 8:00am and 6:00pm

Location: Based in Mulgrave with 1-2 fortnightly shifts in Doncaster

Start Date: Immediate

Key Responsibilities:

• Greeting patients, ensuring they feel welcome and prioritised at all times.
• Preparing for consulting sessions ensuring all rooms stocked and necessary items available for the coming days consulting.
• Attending to a high volume of incoming calls and patient enquiries
• Scheduling and confirming patient appointments
• Registering new patients and processing of data into medical software
• Checking referral validity and chasing up missing referrals and results
• Processing patient accounts and claims from Medicare and DVA
• Maintaining patient files ensuring all documents are filed accordingly
• Maintaining patient confidentiality with the utmost discretion when dealing with patients and colleagues.

Administrative Tasks:

• Scanning and linking medical records
• Processing faxes, emails and incoming referrals
• Printing and distributing letters to medical professionals.
• Printing patient medical certificates, results and prescriptions.

Prior experience in medical reception work is essential and knowledge of Genie software favourable.

To be eligible for this position candidates must hold permanent residency or Australian citizenship.

A bit more about us… We pride ourselves on providing and maintaining a positive, supportive and motivating work environment where individual staff members can shine and grow A beautiful team filled with parents, students, travel enthusiast and young professionals, is proof that we prioritise work life balance while ensuring patient care is never compromised. We are confident that once you join the Chroma family, you wont want to leave

Job Types: Full-time, Permanent

Pay: $29.00 – $36.00 per hour

Benefits:

• Employee discount

Application Question(s):

• What is your availability (days of the week)? and desired hours of work per week?

Experience:

• Medical receptionist: 1 year (Preferred)

Language:

• any other language (Preferred)

Work Location: In person