Product Manager

About us.

A unique life requires a unique bank.

Defence Bank is a member-owned bank that has been proudly serving the Defence Community for 50 years. With 26 branches across Australia and our award-winning app, Defence Bank is where our members need us – anywhere, anytime.

The bank provides financial products and services to the Australian Defence Force and its unique community, reinvesting profits for the benefit of our members. We are a leader in our sector and our people led, technology enabled environment, celebrates the individual talents, personalities, interests and needs of our people.

Winner of the Best Reward & Recognition program 2024 and a finalist for Employer of Choice 2024, it is not only our employees who think our bank is truly one of the best places to work.

The opportunity.

Lead with purpose. Deliver with impact.

We're looking for a Product Manager (Everyday Banking, Deposits and Insurance) to join our Experience & Product division.

We are seeking a highly motivated Product Manager to assist in the design, development and lifecycle management of our products. Reporting to the Head of Product Development and Management, the successful candidate will play a key role in shaping customer value propositions, drive product performance and ensure regulatory compliance. You will play a key role in managing and evolving our Everyday Banking, Deposits and Insurance product portfolio, ensuring it remains competitive, compliant, and aligned with member needs and interests.

This is a unique opportunity to contribute to the safe growth and success of our product portfolio, while supporting Defence Bank's broader strategic goals.

We're proud of the strong, collaborative culture that drives our success. We're a team that supports each other, celebrates wins, and is passionate about delivering exceptional experiences to our members.

What You'll Do

• Manage and enhance Everyday Banking, Deposit and Insurance portfolio, ensuring compliance with ASIC, APRA, RBA, AUSTRAC, ACCC, other regulatory requirements and bank's strategic priorities.
• Prepare pricing recommendations for pricing decisions, contribute to product reviews and audits, and proactively identify opportunities to improve member experience.
• Develop business cases for new products and enhancement, support project delivery, and prepare post-implementation reviews.
• Support the oversight over Everyday Banking, Deposits and Insurance product portfolio, including reporting, performance monitoring and product governance.
• Own and manage risks, controls, issues and incidents.
• Manage and embed product-related processes across the bank.
• Act as a subject matter expert across bank-wide projects and strategic initiatives, championing innovation, process optimisation, and change that enhances member outcomes.

What You'll Bring

• 5+ years of financial services product management experience, preferably in Everyday Banking, Deposits, Super or Insurance.
• Strong understanding of financial services industry and associated regulatory requirements.
• Analytical and problem-solving skills.
• Track record in managing risk and controls and delivering change.
• Excellent communication, stakeholder management, and influencing skills.
• Strong commercial acumen with proven ability to develop product growth and profitability.
• RG146 in Superannuation qualifications and experience managing superannuation products will be highly regarded.
• Tertiary qualifications in commerce, business or economics or marketing (or equivalent experience).

We count on you. And you can count on us.

We have a great range of employee benefits including:

• Discounts across our range of products and services.
• Flexible work options and additional paid leave through our Work-Life Fit program, including birthday leave.
• A generous annual corporate wardrobe allowance.
• Access to our internal reward and recognition platform - vouchers, discounts, e-cards and much more

Interested? We'd like to hear from you. Click to apply.

Defence Bank is committed to providing equal opportunities for employment and seek to have a team that reflects our diverse community. We encourage anyone interested in our role and a career at Defence Bank to apply.

All successful candidates will be required to complete employment checks prior to an offer of employment.

Whilst we value and appreciate the time and effort you made to apply for this position, only short-listed applicants with Australian Working Rights will be contacted to discuss their application.

Applications will be reviewed as they are received, and the position may close at any time once a suitable candidate is identified. We encourage interested applicants to submit their applications promptly.

Please also note that applications sent directly to our recruitment inbox will not be reviewed or responded to. Only applications submitted via our job advertisement will be considered.