Manager, Regulation

Are you interested in using your regulatory skills and expertise to ensure children have access to high quality early childhood education and care services?
The Early Childhood Regulatory Authority is looking for an experienced manager who is a confident statutory decision maker with exceptional communication skills to enable robust licensing decisions relevant to early childhood education and care services under the National Quality Framework.

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us ( ).

The Licensing team, within the Queensland Early Childhood Regulatory Authority, is responsible for approving early childhood education and care providers and services in Queensland under the National Quality Framework ( ) and in accordance with our contemporary risk-based framework, Regulating for Quality (PDF) ( ).

For more information, please visit our website at  ( )

Your Role:

In this role as the Manager, you will:

• Provide leadership and direction to the Licensing team's regulatory officers within the Early Childhood Regulatory Authority;
• Be responsible for statutory decision making as it applies to the licensing of early childhood education and care services, guided by Regulating for Quality ( );
• Support regional office regulatory officers across Queensland within the Early Childhood Regulatory Authority with licensing decisions relevant to early childhood education and care services;
• The Manager, Regulation reports to the Director, Regulation.

Responsibilities Include:

• Managing the implementation of consistent, transparent and robust regulatory practice in accordance with the principles of good administrative decision making and the ECEC legislation.
• Making complex decisions and providing advice to senior management on regulatory issues while considering the legal and policy implications.
• Overseeing recommendations and decisions as well as providing high quality guidance and training to the team to ensure quality, defensibility and consistency.
• Guiding individuals and the team in the application of risk-based regulatory frameworks, identifying and rectifying issues and gaps in guidance and tools.
• Anticipating risk, responding to issues and trends through data analysis to develop innovative solutions and drive operational planning, resource allocation and scheduling.
• Identifying opportunities to collaborate with key internal and external stakeholders and maintaining existing networks within the ECEC sector.
• Negotiating successful outcomes through co-design and managing relationships in resolving conflict of escalated cases to ensure effective application of the ECEC legislation.
• Providing high level documentation, including briefs, correspondence, and reports to support regulatory and executive decision making.

Please refer to the attached role description for mandatory requirements.

About You:

As the Manager you will:

• Have previous experience as a regulator or decision maker in accordance with the principles of good administrative decision making.
• Demonstrate great time management and strong communication skills.
• Be able to identify risk and emerging issues and have the ability to provide advice and solutions.
• Have previous experience managing a team and complex matters.

Interested? To Apply:

• A brief resume including contact details for 2 referees (one of whom should be your current supervisor) highlighting your key skills, experience and attributes relevant to this role.
• A cover letter (no more than 2 pages) outlining why you are interested in the role and why your skills and experience are a match for the required responsibilities and competencies outlined in the role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.