Recoveries Specialist

1 day ago

Sydney, New South Wales, Australia Combined Insurance Full time US$90,000 - US$120,000 per year

Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at:

Your Role

To deliver operational and technical support to the Chubb Recoveries Team, ensuring adherence to Chubb's compliance and regulatory standards while managing a portfolio of subrogation and recovery matters across all lines of business.

Your Responsibilities:

  • Coach and mentor junior recovery claim handlers in your technical field.
  • Handling/management of own portfolio of subrogation recovery claims for Chubb and/or other Chubb regional entities.
  • Effective communication/negotiation with third parties in order to maximize recovery results.
  • Efficient use of all Chubb systems ensuring all recovery information is readily available to other members of the Recoveries Team, Management and Referring Claim Office.
  • Seek technical assistance in handling recovery claims exceeding authority.
  • Maintain an active diary. Monitor same to achieve timely development of the file and timely disposition of the recovery claim.
  • Promptly and properly document all developments in the recovery claims system.
  • Where necessary, assist in helping with the collation of recovery data.
  • Effectively negotiate compromise settlements where appropriate.
  • Effectively communicate with the following:
  • Claim Department, Customer Services, Risk Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives.
  • Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations.
  • Effectively control the use, work product and expense of outside vendors.
  • Any other duties as required by the Recoveries Claims Manager.
  • Accountable for taking all practical measures to ensure that the workplace is safe and without risk to health.

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