Assistant Manager

• Canberra
• Applications close 08 December
• The salary range for this role is $122,235 - $129,811

About The Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

• Growing innovative & competitive businesses, industries and regions
• Investing in science and technology
• Strengthening the resources sector.

The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people's lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia's future.

Please see the APSC's APS Employee Value Proposition for more information on the benefits and value of employment within the APS.

About The Team
The Financial and Shared Services Branch (FSSB) is responsible for the department's financial functions and the delivery of Shared Services functions to our client agencies.

The Shared Services Hub (the Hub) was established in 2017 to support the Whole of Australian Government shared services initiative, with the purpose of delivering common services to other agencies, driving efficiencies across the Australian Public Service (APS) through increased scale and adoption of a best practice approach. Through the Hub, the department is one of several Government agencies that provide a shared services arrangement across the Commonwealth.

The Hub plays a critical role in the management and delivery of payroll functions and financial systems administration functions for its client agencies.

The opportunity

The Payroll Delivery team provides payroll services to government agencies as part of the whole-of-government shared services program. The team is made up of several smaller pay teams, each led by an Assistant Manager (EL1) and a Team Leader (APS6). Each team supports different client agencies to ensure payroll services are delivered effectively and efficiently.

Working in this team offers a unique chance to be part of innovative service delivery, including improvements to systems and processes. It also provides opportunities to collaborate across the public sector. The team is one of the largest payroll providers in Australia and uses the Aurion system.

Reporting to the Payroll Manager, the Assistant Manager is responsible for developing and leading a team of Payroll Officers to deliver accurate and efficient payroll services in alignment with service level agreements negotiated with each client agency.

The role involves solving complex issues and providing specialist advice on relevant legislation to client agencies with a strong focus on delivering a positive client experience. This position requires sound judgement, leadership skills and ability to manage a diverse network of stakeholders.

What's in it for you?

• The opportunity to work in fast-paced environment in an area of strong portfolio interest.
• Real opportunities to further develop your payroll, systems, Human Resources and project management skills.
• Being part of team that is professional, collaborative and forward-looking.

Our ideal candidate

Our Ideal Candidate Has The Following Capabilities

• Ability to manage a Payroll team with strong technical and strategic skills.
• The ability to resolve more complex payroll issues and sustain a high level of service standards
• Strong attention to detail
• A solid appreciation of related audit and assurance requirements.
• Ability to build a positive team culture, setting clear expectations and ensure the quality and timeliness of work.
• Excellent customer service skills underpinning our partnerships with client agencies and other stakeholders.
• Excellent oral and written communication skills, including the ability to drive and influence positive outcomes.
• Knowledge of and adherence to information management and privacy procedures.
• Sound judgement and integrity in decision-making, including the ability to manage competing priorities.
• Resilience with a positive attitude
• Strong respect for inclusion and diversity underpinned by a commitment to APS Values.

What you will do

As An Assistant Manager You Will

• Lead a team to deliver the payroll service for a cohort of 4-5 client agencies.
• Provide clear direction and purpose to the team to help them understand their role and how they contribute to the Hub's key objectives.
• Understand and apply knowledge of how payroll contributes to the Chief Financial Officer Division's (CFOD) broader financial strategy.
• Provide expert advice on relevant APS legislation, terms and conditions and policies and procedures.
• Monitor and stay up to date with legislative, and policy changes that may affect payroll operations.
• Proactively identify and respond to client needs, ensuring high-quality service and stakeholder satisfaction.
• Resolve complex issues in partnership with client agencies as well internal and external stakeholders.
• Manage payroll related projects from initiation to completion, coordinating with internal and external stakeholders to meet deadlines and deliver outcomes.
• Use data and analytics to inform decision-making and present insights to stakeholders at all levels
• Support your manager in identifying and responding to the evolving strategic environment within Shared Services and CFO Division more broadly.
• Regularly review team performance and identify opportunities for continuous improvement.

Eligibility

To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.

The department does currently offer flexible work opportunities for many roles. This vacancy is ACT - Industry House based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

Application information

Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.

Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 500 words and should align to the key duties listed above.

Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact or if you require assistance with your application.

Please refer to our Applying for a position information for additional information on how to apply.

Contact Information

For more information regarding this opportunity, please contact Bec Kelly on or via email on