Operations Manager

The St Vincent de Paul Society aspires to be recognised as a caring charity offering "a hand up" to people in need. We do this by respecting their dignity, sharing our hope, and encouraging them to take control of their own destiny.

We are searching for an experienced and knowledgeable Operations Manager for Bethlehem House. Bethlehem House has been operational for over 50 years, offering accommodation for up to 70 men experiencing or at risk of homelessness in Hobart.

Strongly supported by the Executive Manager and St Vincent de Paul operations team, this role is underpinned by an experienced, supportive and well established team on-site.

Responsible for the effective and compliant ongoing operations of Bethlehem House. The position manages support workers and the facility management team, while also ensuring compliance with all policies and procedures and relevant legislation.

Working closely with the Operations Coordinator, there is a strong focus on facility management that enables care and support of male residents in short term accommodation across several facilities.

The position aims to ensure that, through operational management, Bethlehem House continues to provide appropriate support and care to its residents in line with the required legislation and in accordance with our mission and purpose.

This role is offered full time on-site. If you have a strong passion for making a difference in your community and the ability to balance operations and resident needs, then we would love to hear from you.

Essential Requirements

• Relatable experience in community service, mental health support, drug and alcohol program support and/or a social services setting is highly advantageous.
• Understanding of the current housing crisis, the experience of homelessness, and the barriers faced in overcoming associated challenges.
• Confidently manage staff teams on a 24/7 rotating roster, focusing on collaboration, support and staff wellbeing.
• Ability to lead in the development of formal agreements with other parties (eg State Government, grant funding), by working with the Executive Manager in developing submissions, budgets, project management plans and monitoring for achievement of outcomes through effective and timely reporting.
• Support the development of budgets and monitoring of financial reports to ensure targets are maintained.
• Ability to contribute collaboratively to the development and creation of policies and procedures.
• Manage facility security, systems, contractors and maintenance with a risk management focus.
• Create and manage appropriate stakeholder relationships with relevant organisations to provide a wider range of services and support to residents.
• Ability to work as part of a cohesive team, taking a supportive approach to engaging with colleagues and residents that embraces trauma-informed care and support.
• Exceptional time management skills and the ability to manage competing priorities.
• Ability to communicate with a wide range of cohorts, displaying empathy and fairness in all interactions.
• Strong commitment to confidentiality and an understanding of privacy principles.
• Sound administrative capacity and the ability to adapt to and learn new platforms quickly.
• Commitment to work together with the greater SVDP Tas team in achieving against strategic and operational plans.
• Demonstrated ability to adapt to changes in work priorities, styles and environment, recognising the need to be responsive in a context that can change rapidly.

This role is vital to the success of our accommodation services. The St Vincent de Paul Society is more than just a workplace - our collective commitment to social justice is reflected in our values and mirrored in our culture.

The successful applicant must hold a current compliant National Police Check, along with a valid Working with Vulnerable People Card or the ability to obtain. You must also hold a Driver's Licence with no restrictions.

St Vincent de Paul Society has an attractive salary packaging option available to all employees.

Please email  to obtain a copy of the position description, then click apply now and submit your Resume and Cover Letter. We are always looking for aligned values in our staff. We'd love to hear why you think you'd be a great fit for the Society.

Applications close Monday, January 12, 2026. Only applicants who progress in the selection process will be contacted.

The Society is committed to fostering an inclusive and diverse workplace and to upholding the safety, wellbeing and cultural security of all children, young people, and adults at risk. We promote a culture of safeguarding with a zero-tolerance approach to abuse and harm. Safeguarding is recognised as a fundamental aspect of our work in providing a hand up to those facing adversity.