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Human Resource Officer
2 weeks ago
Are you a people-focused HR professional who thrives on collaboration and impact?
We're looking for a dedicated Human Resource Officer who will help us build a strong, inclusive workplace culture while supporting growth through streamlined recruitment, onboarding, and workforce planning.
This role is perfect for someone who understands that first impressions matter, thrives on building strong relationships, and brings energy and professionalism to their work every day.
Your Role
As the Human Resource Officer (HRO), you will play a key role in shaping the employee experience from first contact to onboarding and beyond. This is a highly relational role where your ability to connect with people, respond with empathy, and communicate clearly makes all the difference. You'll be the first impression many candidates have of our organisation—your warmth, professionalism, and responsiveness will reflect the values we live every day.
You'll partner closely with managers across our business units to understand their workforce needs and support them in attracting and retaining the right talent. Whether it's drafting engaging job ads, coordinating timely interviews, writing thoughtful communication to candidates, or facilitating a smooth onboarding experience, you'll take pride in delivering a service that balances care with efficiency.
This role also involves maintaining accurate records, coordinating training and compliance requirements, and contributing to a culture of inclusivity, support, and continuous improvement. You'll work hand-in-hand with the Business Development Manager and be supported by an experienced HR specialist as part of a collaborative, growth-focused team.
Some of the key tasks of this role include:
● Being the first point of contact for potential new employees, representing our values and approach.
● Coordinating end-to-end recruitment, from advertising to onboarding, with the support of our Business Development Manager.
● Drafting professional correspondence, including referee reports and candidate communication.
● Liaising with business unit managers to align recruitment with workforce plans.
● Conducting interviews and screening (particularly for YBL Independent Living) and provide hiring recommendations.
● Maintaining employee compliance records, training registers, and administrative systems.
● Supporting onboarding, offboarding, and training processes using platforms like Employment Hero and NGO Training.
You will be supported by an experienced HR specialist and work collaboratively across our five business units to deliver outcomes that put people before process.
About Us
Your Best Life (YBLDHS) is a NDIS-registered, not-for-profit organisation delivering Allied Health, Mental Health, Independent Living, and Plan Management services across Maroochydore, Nambour, Kawana, Caboolture, Morayfield, and Gympie.
We are client-centred, community-minded, and committed to delivering personalised, innovative support that meets real needs. Our inclusive culture encourages great ideas and values every team member's contribution.
What We're Looking For
We're looking for someone who is:
● Friendly, professional, and highly responsive in communication.
● Organised, self-motivated, and able to prioritise in a dynamic environment.
● A relationship builder who collaborates with internal and external stakeholders.
● Comfortable using HR systems such as Employment Hero, Microsoft 365, and Excel.
● Proactive and solution-focused with great attention to detail.
Qualifications & Experience
● Desirable: Qualifications in Human Resources, Business Administration, or a related field.
● Desirable: HR or administrative experience—preferably in health, disability, or aged care settings.
Mandatory Requirements
● NDIS Worker Screening
● Working with Children Check (Blue Card)
● Current Driver's Licence
● Right to Work in Australia
Benefits & Remuneration
As a not-for-profit with PBI status, we offer:
● Salary sacrificing up to $15,900 each FBT year
● Entertainment card
● Novated lease options
● Up to four electronic salary sacrifice purchases annually
