Principal Governance Advisor-Public Transport Ticketing

Title: Principal Governance Advisor-Public Transport Ticketing

Requisition ID: 9149

Work Type: Fixed Term Full Time

Fixed Term Period: 30 June 2028

Location: Melbourne - CBD

Date Posted: 1 Dec 2025

About Us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria's transport, planning and land services for use by all.

We foster a safe, inclusive and constructive place to work.

About The Group
Network Design and Integration
delivers transport priorities through the planning, development and maintenance of an integrated pipeline of projects and strategic initiatives that provide safe, efficient and sustainable outcomes to all Victorians.

About The Project
The PTT Project will ensure Victoria has a ticketing system that is fit for purpose for 15 years and beyond to meet customers' expectations and the challenges of the transport network, while facilitating the efficient collection of fare revenues and unlocking potential benefits.

The PTT ticketing solution will progressively replace the existing Myki system with an Account Based Ticketing (ABT) system, where customer information is stored in a centralised back-office system. ABT will enable greater travel choice for customers as well as flexibility to implement fare and policy changes quickly and to introduce new products. As part of the PTT Program, new customer features and payment options will be rolled out progressively.

About The Role
This is a Full TIME FIXED TERM position until 30/06/2028
Reporting to the Executive Director, Public Transport Ticketing, this role is required to develop and deliver Project Governance artefacts, coordinate Government reporting requirements and create communication materials to support the Executive Director Public Transport Ticketing inform senior stakeholders on the delivery of the future ticketing solution. Requires collaborating with, and coordinating input from, the Project teams to prepare briefing documents, communication materials and responses for Government reporting on the future ticketing solution.

The successful candidate will have experience in advising on governance practices, delivery of Secretariat services and preparing responses to internal Government reporting requirements for high value high risk projects, working extensively with the accountable executive for reporting on Government audits (VAGO) and project reporting (Gateway) within Rolling Stock and Ticketing Division.

To access the Position Description, please click here

We are seeking a proactive professional who excels in stakeholder engagement, collaborative leadership, and critical thinking, with the ability to navigate complex needs, build strong partnerships, and deliver sustainable, cross-government solutions. They will demonstrate flexibility and adaptability, adjusting strategies as priorities evolve and inspiring others to embrace new approaches that achieve high-quality outcomes.

Position Accountabilities
– Provides specialist advice and subject matter expertise on Governance practice

– Manages project governance committees ensuring the forward Agendas for are relevant and planned.

– Reports on, and documents risks and issues related to project Governance.

– Coordinates submissions to Cabinet committees and prepares communication material for briefings to senior stakeholders

– Supports preparation of responses for internal Government project reporting (Gateway) deliverables supporting the project phases to implementation of a future ticketing solution.

– Identifies the forums where Senior stakeholders will expect to be briefed on the Project

– Manages a specialist team, Senior Governance Advisor, Project Meetings Manager and Stakeholder Engagement Advisor.

– Aligns team with the organisational values and goals through effective people management and modelling; Clearly defines role expectations, monitors performance, provides timely and constructive feedback and facilitates employee development; Ensures staff are effectively deployed through effective workforce planning practices

Technical Capabilities
–
Project and Program Governance:
(Applied) Implements governance processes for projects and programs, ensuring decisions align with organisational objectives and compliance standards.

– Independently manages governance processes for small to medium-sized projects or programs.

– Ensures that governance decisions are effectively implemented and aligned with objectives.

– Establish the decision-making structures, roles, and responsibilities necessary for effective oversight and accountability

Qualifications And Experience
Mandatory
– A relevant tertiary qualification in commerce, finance, economics, business management or related discipline is highly regarded.

– A proven record of leading policy and commercial analysis and advisory of government initiatives highly desirable.

– Demonstrated experience advising major project delivery on Governance practices in either public and/or private sectors, including experience with a range of strategy and procurement models.

– Advanced understanding of governance principles and how they support project delivery. Expertise in managing governance challenges, including risk management and stakeholder engagement.

Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department's goals.

What We Offer
Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How To Apply
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Applications close at
11.59pm on Monday, the 15th of December 2025.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we're unable to accept email or manual submissions.

For further information about the role, please contact
Lauren Permain, Business Manager via
Important Information
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