Senior Account Service Manager – Youi

What's the role?

Are you equal parts organised, collaborative and creatively minded? Do you thrive in a fast- paced content environment where your knack for wrangling timelines is matched only by your ability to build strong client relationships?

We are looking for a confident and capable Senior Account Service Manager to join our award- winning Suddenly team in Brisbane. Working closely with our long-standing client Youi Insurance, you'll play a central role in bringing high-quality content to life – across editorial, web, video and social – while keeping the wheels of production turning smoothly behind the scenes.

Responsibilities:

As the bridge between our creative team and our client, you'll be the go-to person for scheduling, approvals, production logistics and day-to-day client comms. You'll support our Senior Content Lead and Creative Content Director to make sure every piece of content hits the brief, aligns with our client's brand and meets the deadline. This is a role for someone who loves both the art of content and the science of process. You'll manage project timelines, liaise with creatives and clients and ensure that nothing slips through the cracks - all while fostering strong and respectful relationships across the board.

● Client Relationship Management: Build and maintain strong client relationships; act as the primary day-to-day contact.
● Account Growth: Identify and convert new opportunities in partnership with the Content Director.

● Client Support: Provide responsive ad hoc support, resolving queries and ensuring smooth communication.
● Issue Resolution: Address and resolve operational issues promptly and professionally.
● Asset & Documentation Delivery: Ensure timely delivery of project assets, updates, and documentation

Who are you?

● You've got solid production experience, ideally across digital, social, and branded
content
● Proven experience as an Account Manager with a strong track record in business development, driving maximum account growth.
● You're experienced with tools like Wrike, Google Drive, and content workflow platforms (or quick to learn)
● You're a team player who thrives in a collaborative, cross-functional environment
● You've got exceptional attention to detail and a highly organised mindset

Sound like you? We would love to hear from you. Apply now to join Suddenly and help us deliver standout content for the Youi marketing team, recently awarded as Australia's best marketing team.

News Benefits

News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:

• Exclusively ours - Access to publications and products from across the News Corp family
• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices) 
• Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.
• Helping you grow - Development opportunities (including diversity and inclusion - focused education series) and recognition
• Financial wellbeing - Support on making the most of your money
• Perks & discounts - Exclusive offers across a range of products and services
• Giving back - Make a difference to our communities.
• Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' rooms

Who are we?

Suddenly is one of Australia's most successful Content Marketing Agencies, a wholly owned subsidiary of News Corp Australia. The agency prides itself on being 'the experts in human connection', driven by its unique delivery of commerce, culture, community and content - that delivers extraordinary results for Australia's leading brands across a broad spectrum of industries. We offer full-service content marketing services with resources to deliver across content strategy, content creation, social and creator campaigns and production for our clients

What's next?

Apply now or for more information on careers at News Corp Australia visit

Our Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.

If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit under the DEI section.

Category:

Commercial Content

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