Senior Account Executive

1 week ago

Bowen Hills, Queensland, Australia Askable Full time $90,000 - $120,000 per year

Heads up This role is based in-person at our office in sunny Brisbane, Australia.

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About Askable

Hey, we're Askable - the world's most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more. Not bad right? 

Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we'd experienced firsthand. So, we set out to build a new way—one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.

By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter.

Now with offices in Brisbane, London, and Chicago, we're growing the team to bring Askable's research power to researchers everywhere, so they can make smarter, user-driven decisions.

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Our culture

Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.

We believe work should be fulfilling, exciting, and meaningful. 

Here, you're not just part of a team. You're part of a community that cares about what they're building and how they're building it.

In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with.

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About the role

As a Senior Account Executive you'll find and close organisations (that we're not yet working with) who want to gain a deeper, up-to-date understanding of their customers.

You'll work closely with with our product, marketing and customer success teams to understand all facets of customer research, user testing and how our research platform helps collect real-world customer feedback and turn it into actionable insights.

Armed with this knowledge you'll build deep, trusted relationships with prospects, navigate complex enterprise procurement processes and exceed your sales quota to drive business growth.

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What you'll do

  • Consistently surpass annual targets by navigating a complex, solution-focused sales process that engages multiple stakeholders and departments across large enterprises.
  • In addition to following up on supplied leads you'll use your outreach/hunting skills to proactively identify new prospects and create opportunities for yourself.
  • Drive the entire sales journey—from building a healthy pipeline and following up on leads, through qualifying opportunities, presenting proposals, closing deals, and maintaining relationships for long-term retention.
  • Confidently forecast sales opportunities with accuracy, tracking the key metrics (in Hubspot) that truly predict success.

You'll also:

  • Attend industry events to build in person connections.
  • Work with our Events Manager to conceptualise, plan, invite attendees and run our own events
  • Travel to meet with prospects at their offices

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Skills and experience you'll bring

To hit the ground running in this role you'll need at least 3 years experience winning net-new logos with a strong track record of success in SaaS sales. 

Ideally, you'll have experience:

  • Closing large, complex software deals across multi-layered businesses and diverse industries, effortlessly navigate multiple stakeholders from individual contributor to senior leadership.
  • Building meaningful relationships with customers, gaining authentic trust by deeply understanding business problems and opportunities and bringing real value with your proposed solutions.
  • Confidently using creative levers and compelling incentives to drive opportunities to close within a fiscal period.
  • Utilising sales methodologies like the The Challenger Sale and The Sales Acceleration Formula.

If you have the following experience we'd also like to hear from you:

  • Selling software or services to Government departments and agencies across local, state and federal levels.

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The mindset you'll need

  • Winning with your team: You'll be proud of the individual work you do, but find winning as team ultimately more fulfilling. This includes having the emotional maturity to give and receive constructive feedback to better the team as a whole.
  • Independence and curiosity: You won't find cabinets full of step by step instructions at Askable. You'll need to think on your feet, manage your own workflow, problem-solve roadblocks, proactively ask questions, and take responsibility for the goals you set.
  • Growth focussed: You'll enjoy the idea of a stretch goal and always be looking for opportunities to improve yourself, your team, and the business.
  • Quick to learn: You'll bring an ability to quickly learn and understand our product solutions and features, and keep up to date as our offerings evolve.

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Perks and benefits

Your excitement about the role itself is what matters most to us. Perks are just the icing on the cake—but let us share a few to whet your appetite.

  • Competitive salary
  • Askable Days: a bonus paid day off every month (giving you a total of 7 weeks annual leave )
  • A half-decent, mostly healthy, and always delicious lunch, every day
  • Free public transport to get you to and from the office
  • And more We'll be happy to chat about all our other perks during the interview process.

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Before you go...

Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we're committed to building diverse teams with unique perspectives. If you're excited about this role but your experience doesn't align perfectly, we'd still love to hear from you.

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