Assistant Relationship Manager

Company description:

ANZ Banking Group Limited

Job description:

About Us

At Suncorp Bank you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you'll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process.

About the Role

As an Assistant Relationship Manager, you will provide administration, portfolio management and lending advice to a Relationship Manager in pursuit of specific customer, people, risk, and financial outcomes. You will support a specialised Property Finance relationship team for a portfolio of experienced real estate developer customers property investors operating predominately in Sydney.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ Group, you'll be building your future, while helping to build ours.

Role Type: Permanent
Role Location: 242 Pitt Street, Sydney
Work Hours: Full-time (37.5 hours per week)

What will your day look like?

As an Assistant Relationship Manager you will:

• Build and maintain relationships with the relationship team and key stakeholders to effectively support them in implementing sales, service, operational, process, and credit quality initiatives, and in the identification of continuous improvement and adherence to processes and requirements.
• Proactively drive and take responsibility for administration of the portfolio ensuring all activities are undertaken in accordance with policies and procedures.
• Attend to client queries, ensuring they are responded to in a timely and professional manner and support improvement of customer service and satisfaction outcomes for the portfolio.
• Assist the broader Property Finance team by collaborating across functions and accepting and completing assigned tasks when required.
• Engage in initiatives and opportunities to continuously build your skills, knowledge and capability.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Tertiary qualifications in business, commerce, economics, property economics or finance, along with demonstrated experience in banking or financial services industry would be highly regarded
• Credit experience, including the ability to understand and apply risk analysis, manage portfolios, evaluate and analyze projections, assess property valuations, mediate credit disputes, determine security requirements, and perform credit checks, would be highly advantageous.
• Interpersonal and communication skills using appropriate behavioural styles to develop relationships, influence others and convey information coherently and confidently.
• Planning and organising skills, establishing a process to complete goals and allocating appropriate resources to achieve such goals.
• Problem-solving capacity, ability to seek out information and break down problems and situations into simple lists of components, options or alternatives with a customer-centric focus.
• Demonstrated capacity to adapt to a changing environment and work autonomously.
• Outstanding attention to detail.

You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

Suncorp Bank is a proud part of the ANZ Group and a place where you'll be doing work that really matters. That's because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.

Our team members' wellbeing is a top priority and we know it's the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.

Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.

Suncorp Bank is committed to creating a workplace where people from all backgrounds, identities and beliefs can thrive in an environment of inclusivity and mutual respect. We welcome applications from everyone and invite you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at Suncorp Bank and the ANZ Group, visit You can apply for this role by visiting ANZ Careers and searching for reference number 91203.

Job Posting End Date

09/06/2025 , 11.59pm, (Melbourne Australia)

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