Senior Functional Consultant

4 days ago

Melbourne, Victoria, Australia 2cloudnine Full time $104,000 - $130,878 per year

Are you a highly motivated and strategic problem-solver who thrives in a fast-paced environment? Do you have a passion for the staffing industry and a talent for implementing innovative solutions? If so, we have the perfect opportunity for you to make a significant impact at 2Cloudnine

We're looking for an exceptional Lead Functional Consultant to play a vital role in delivering our cutting-edge Staffing and Rates Management solutions. As a key member of our Professional Services team, you'll work alongside our implementation partners, product managers, and technology partners to solve complex business problems and transform customer operations using the 2cloudnine suite of products on the Salesforce platform.

Why You'll Love This Role:

  • Be a True Innovator:
    You'll be at the forefront of implementing Agreements and Rates Management solutions for staffing companies on the Salesforce platform, helping to shape and enhance our delivery processes and our products.
  • Embrace the Challenge:
    We're looking for someone who is calm under pressure and can "think outside the box" to overcome any blocker or challenge. You'll enjoy fast-paced problem-solving and planning, taking charge of your own learning and research to become a trusted advisor to our customers in the areas of agreements and rates management and applicant tracking/workforce management integrations.
  • Drive Success:
    You'll have the autonomy to proactively construct and manage your own daily and weekly plans, ensuring the successful delivery of assigned tasks. Your clear communication skills will be essential in guiding partners and customers, and ensuring all stakeholders understand and are aligned on project and product goals.
  • Hands-On Impact:
    From supporting pre-sales activities, to discovery and design, build and test as well as providing key user training, you'll be deeply involved in every stage of the project lifecycle.

What We're Looking For:

We're seeking an expert with a deep understanding of the staffing industry and its processes, who can apply their passion for technology and implementing technology solutions to solve complex business workflows and pain points.

Your experience should include:

  • Staffing Industry Expertise:
    A strong knowledge of the staffing industry, including Rates calculation, contract management, gross margin, and profitability modeling. Experience in the analysis, design and development of solutions for Staffing Agencies including Applicant Tracking processes, Workforce Management processes and Rates Management processes.
  • Software Implementation Experience:
    Proven experience in middle office and agency project implementations, including end to end workflows from application through to placement, payroll and invoicing.
  • Technical Acumen:
    High level of confidence with configuring software solutions to solve business problems and a drive to learn about new technology, with high favourability placed on Salesforce declarative configuration
  • Business Analysis Skills:
    The ability to solicit and document functional requirements using user stories and other documentation.
  • Exceptional Communication:
    Clear, adaptable, and ordered communication skills, both written and verbal. The ability to direct and run discovery and scoping workshops, training sessions as well as advisory and consulting sessions is a must.

If you're ready to take on an exciting new challenge and become an integral part of our team, apply now

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