Switchboard Administrator, Queensland Health

15 hours ago

Townsville, Queensland, Australia Department of Health - Queensland Full time $60,000 - $90,000 per year

The Switchboard and Interpreter Services Unit at Townsville University Hospital are seeking an experienced Switchboard Administrator to join their friendly team.

This is a permanent part-time role, working 16 hours per fortnight.

This position will require the ability to work varied hours in compliance with operational hours of the Switchboard Services Unit.

About the opportunity

This position will provide a professional and courteous switchboard service to staff and customers of the hospital, ensuring appropriate action and response within suitable timeframes.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

  • Salary range: $ $43.16 p.h. (AO3)
  • 4 weeks annual leave (pro rata) with 17.5% loading
  • Locality allowance
  • 12.75% employer contribution to superannuation
  • Plus Salary Sacrificing options may be available

Requirements:

  • This position will require the ability to work varied hours in compliance with operational hours of the Switchboard Services Unit.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary

Enquiries are welcome; please contact: Rachel Porter on

Apply ONLINE: https://apply-

Applications close:  Thursday, 04 December 2025

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.

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