Automotive Service Advisor

5 days ago

Dandenong, Victoria, Australia Horsepower Factory Full time $70,000 - $80,000 per year

Are you passionate about delivering outstanding customer service and working with one of Australia's largest and best known Performance and servicing workshops? The Horsepower Factory is seeking a professional and customer-focused Service Advisor to join our high-performing sales team.

What you'll do:

  • Greet and assist customers with service bookings and enquiries
  • Coordinate vehicle servicing, ensuring a seamless customer experience
  • Provide accurate advice on maintenance, repairs, and costs
  • Liaise with technicians to deliver timely updates to customers
  • Build strong relationships that reflect the horsepower Factory brand

What we're looking for:

  • Previous experience in a Service Advisor or customer service role (automotive preferred)
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Professional, customer-first approach with attention to detail
  • Current driver's licence

What we offer:

  • Represent the prestigious HPF brand and deliver world-class service
  • Competitive salary package plus incentives
  • Ongoing training and career development into Performance Sales .
  • Supportive, team-oriented environment.

About us:

HPF are Australia's largest performance vehicle workshop and have been operating in Dandenong, Victoria for over 45 years. Specialising in late model performance vehicles including Jeep Chrysler Chev Holden, Ford, Subaru, Mitsubishi and many European performance vehicles, HPF are a one stop shop for any servicing or performance upgrades.

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Benefits:

  • Employee discount
  • Employee mentoring program

Experience:

  • Service advising: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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