Safer Gambling Officer, Mindil Beach Casino Resort

The opportunity
Delaware North Australia is hiring a Safer Gambling Officer to join our team at Mindil Beach Casino Resort in Darwin, Northern Territory. As a Safer Gambling Officer, you will be responsible for supporting guests by promoting safer gambling practices across all gaming operations and providing empathetic support to individuals impacted by gambling harm. If you are passionate about supporting people and making a positive impact, apply today to join our team.

What We Offer
THE CITY - Darwin is a tropical paradise with summer all year long. Just a few steps away from some of the most beautiful National Parks in Australia where hiking, camping, or fishing take on a whole new meaning

THE OFFICE - A vibrant casino resort set amid 30 acres of tropical gardens and located right on the beach, just a three-minute drive from the CBD

THE TEAM - We are focused on growing a team that enjoys each other's company and love creating the best work possible

TRAINING - Thanks to the Delaware North global network, we have access to thousands of online courses and resources

EXTRA'S - Employees are entitled to a complimentary meal every shift, complimentary parking, and generous discounts on spa treatments, dining, and accommodation

What will you do?

• Provide support and interventions to guests experiencing gambling harm, including those under self-exclusion or Gambling Harm Exclusion
• Conduct welfare checks and respond to inquiries with empathy, escalating concerns as needed per safer gambling protocols
• Develop and deliver health promotion initiatives in collaboration with Marketing to raise awareness of responsible gambling
• Ensure compliance with Northern Territory Codes of Practice and maintain accurate records for audit and regulatory purposes
• Monitor and report on program effectiveness, including preparing monthly reports and tracking key trends
• Participate in ongoing training and work flexibly across shifts, supporting continuous improvement in guest support and safer gambling practices

More About You

• Previous experience in a similar role working with vulnerable individuals or within gambling, gaming, or hospitality
• NT Responsible Service of Gambling and NT Responsible Service of Alcohol
• Ability to obtain a NT Casino Operative License (Administration)
• Tertiary qualifications in Community Services, Social Work, Psychology, Health Promotion or similar, preferred
• Mental Health First Aid, preferred

The application period will close on 27/09/2025, unless sufficient qualified candidates are identified sooner.
Who We Are
Mindil Beach Casino Resort is the leading entertainment destination in the Northern Territory, offering over 600 gaming machines, exciting table games, and diverse dining options. As Darwin's exclusive five-star beachfront resort, with 152 luxury rooms and unique function spaces, we cater to every occasion. At Mindil Beach Casino Resort, you'll play a vital role in creating unforgettable experiences for our guests.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us

At Delaware North Australia & New Zealand, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, orientations, and experiences. Be part of a team that celebrates diversity and thrives on collaboration.