Digital Coordinator

• Brisbane location, close to public transport, in a vibrant office
• EDM/web
• Permanent, full time with a flexible hybrid working model

Do you want to make a real difference? Come join Camp Quality, a children's cancer charity that has been bringing positivity, fun and laughter back into the lives of kids impacted by cancer for over 40 years.

We live by our motto that 'laughter is the best medicine' which means being part of our team involves a happy, connected workplace. The positivity for life that we bring to our families is just as important in our work life. At Camp Quality, we appreciate the unique skills and experience each team member contributes and offer an inclusive, supportive culture to help them thrive.

About the Role

The Digital Coordinator is part of our fun loving Marketing team, and plays a key role in executing, optimising and measuring the impact of Camp Quality's marketing efforts through data-driven decision-making.

This is a platform-focused role that supports our Digital Platform Manager. You will enjoy working with digital tools to build and maintain websites, create and manage email direct marketing (EDM) campaigns, implement SEO strategies, and analyse performance metrics to improve engagement and conversion rates. You will work across:

• Website and microsite builds including creating, updating and maintaining pages (no coding required, but strong CMS skills are essential)
• Email marketing (EDMs) including building and scheduling A/B segmentation campaigns, testing templates, managing lists and reporting on performance.
• SEO implementation including applying keyword research, on-page optimisation and technical practices.
• Analytics and optimisation including monitoring performance, interpreting data and recommending improvements.

The benefits of working at Camp Quality

• Flexible working arrangements, including a hybrid model of working from home and the office
• Generous salary packaging options
• Additional leave days for permanent employees – we call them Celebrating Life Benefits
• Annual remuneration reviews
• Helping Camp Quality be a source of positivity and support for kids impacted by cancer
• Enjoy the culture of an award-winning organisation – Best Workplace 2022, 2023 and 2024

Experience and Knowledge

Essential:

• 1-2 years of experience in website management (preferably WordPress CMS or Funraisin)
• 1-2 years of experience in marketing automation and lead generation tools (preferably Salesforce Marketing Cloud).
• Experience with updating and uploading website content, including text, images, videos, and downloadable resources.
• Ability to build and optimise email campaigns and custom customer journeys in Salesforce Marketing Cloud.
• A love of data Interest and proficiency with Excel for interpreting campaign data to generate actionable insights.
• Knowledge of how to run A/B tests on subject lines, content, send times and creative to enhance email campaign performance.
• HTML and CSS understanding for basic website and email updates and troubleshooting.

Preferred:

• Experience using website analytics tools (e.g., Google Analytics) to track performance, user behaviour and identify areas for improvement.
• Familiarity with Salesforce CRM and its application in digital marketing and customer engagement.
• Knowledge of how email marketing integrates with other digital marketing channels for cohesive multi-channel campaigns.
• Understanding of peer-to-peer campaigns, raffles, and fundraising for non-profits.

Qualifications and Training

• Degree in Marketing, or similar

Other requirements for this role:

• You are collaborative, approachable and solutions-orientated
• Have excellent written and communication skills, with strong attention to detail
• Sound project management skills
• A highly organised person, you are adaptable, able to prioritise, meet tight deadlines and successfully coordinate multiple tasks.
• Current Working With Children's check
• Some out-of-hours work and inter / intra state travel may be required

Applications close onMonday 1 September 2025 at 09.00 AM.

Diversity and Inclusion

Camp Quality honours human rights, celebrates diversity and fosters a climate of mutual respect to promote an inclusive environment that affirms the intrinsic value of each individual.

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander people and people of all cultural backgrounds, ages, genders, sexual orientations, religions, as well as those that are neurodiverse, with a disability or carer responsibilities. Should you have any particular support needs, you are encouraged to include these in your application so we can explore with you during the recruitment process.

We are proud to hold National Safeguarding Children accreditation. All successful candidates must undergo an extensive screening process prior to appointment and hold a valid working with children check.