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Senior Product Manager
3 weeks ago
Why Tyro?
At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We're proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we're obsessed with the success of our people. So, when you come onboard, we'll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you'll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you'll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro here.
About the role
Product Managers at Tyro play a critical role in defining, delivering, and evolving a differentiated portfolio of products that drive value for our 70,000+ customers. As a key member of the product team, you will work closely with engineering, design, sales, and marketing to define the strategy for your product which will ensure that Tyro can win in market. Your deep understanding of competitors, key customer pain points, world class product thinking will allow you to create market leading products for Tyro which solve real customer pain and drives business growth for Tyro.
Join our Online Payments team, where we sit at the intersection of payments, technology, and trust. We help merchants grow while giving customers a seamless, frictionless way to pay. This role calls for a customer-obsessed, data-driven, and execution-focused mindset, with the ability to collaborate across teams and influence key decisions.
What you'll do
Own the strategy and execution for a product or a key part of a product, ensuring alignment with the broader product strategy.
Define clear objectives and measurable success metrics, ensuring a strong linkage between customer needs and business goals
Collaborate with leadership to refine product priorities, making data-driven trade-offs based on impact, feasibility, and strategic fit.
Maintain direct, frequent engagement with customers, gathering qualitative insights and validating key assumptions.
Conduct competitive analysis to identify opportunities for differentiation and market positioning.
Leverage data and analytics to track adoption, usage trends, and customer pain points, continuously iterating on improvements.
Work in close partnership with engineering and design to define requirements, break down user stories, and manage backlog prioritisation.
Ensure efficient, high-quality execution across all stages of the product lifecycle-from concept to launch and iteration.
Participate in key ceremonies (sprint planning, retrospectives, etc.), ensuring clarity on priorities and unblocking teams when needed.
Oversee impactful launch plans, GTM strategies, and enablement materials for internal teams (sales, support, marketing).
Ensure smooth cross-functional collaboration, aligning stakeholders across sales, operations, and legal teams for successful product rollout.
Actively contribute to internal and external communication, ensuring transparency in product decisions and roadmap updates.
What you'll bring
Ability to define and execute against a 6-12 month product roadmap, balancing short-term wins with long-term impact.
Demonstrated ability to ship impactful features, working closely with engineering and design.
Experience in c ustomer discovery/research - identifying key pain points and translating them into product solutions.
Ability to analyse competitive products and industry trends, ensuring strong product positioning.
Strong data-driven mindset, with proficiency in metrics analysis (e.g., funnel analysis, cohort tracking).
Comfortable working with engineering teams, with a solid understanding of agile development processes.
Ability to write clear product specs, user stories, and acceptance criteria.
Experience with A/B testing, experimentation frameworks, and iterative product development.
Strong written and verbal communication skills, with the ability to influence decisions across teams.
Experience working with cross-functional teams (engineering, sales, marketing, and customer success).
Ability to clearly articulate trade-offs and balance multiple competing priorities.
What's in it for you?
We've worked hard to create an environment that's big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You'll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you've got this far, then you might just be a great fit for us. Don't tick all the boxes above? That's ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
#LI-Hybrid
