Porter - Concierge | InterContinental Sydney Coogee Beach

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Set to open following a multi-million-dollar transformation, on the shores of sparkling Coogee Beach, the hotel will redefine coastal luxury when it debuts in late 2025. Perfectly positioned on Sydney's iconic beachfront, the reimagined hotel will offer 198 elegantly designed rooms and suites, many with uninterrupted Pacific Ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck. Guests can look forward to an elevated arrival experience, immersive coastal dining celebrating seasonal local produce, and a redefined wellness sanctuary. With state-of-the-art event spaces including a Grand Ballroom, the hotel blends soulful escapes and meaningful connection with refined coastal elegance — setting a new benchmark for beachfront hospitality in Australia.

 About the Role

As a critical member of the Concierge team, the Bell Attendant will provide a warm welcome and greet all guests as they arrive at our hotel.  You will also collect, deliver and assist with guest luggage on arrival and departure. This critical role also provides information to guests about events and activities in the local area and provide transfers as required in a safe and responsible manner.

Your day to day

• Be the warm welcome that kicks off a memorable guest experience
• Acknowledge IHG Rewards Club members, VIP and returning guests by name
• Have a polite and friendly demeanour at all times
• Deliver, collect and assist all guest with their luggage
• Provide valet parking services as requested
• Escort guests to their rooms and provide an in-room orientation
• Assist guests with any hotel or tour information they may require during their stay
• Assist with room moves
• Always know what events and activities are on the day's schedule 

What we need from you

• Valid and unrestricted work rights in Australia are essential (sponsorship is not available)
• Communication skills and problem-solving skills will turn issues into opportunities 
• Flexibility as night, weekend and public holiday shifts are all part of the job
• You'll have a current valid Australian driver's license
• Ideally, you'll have spent at least one year in a similar position
• Strength - sometimes you'll need to lift, push and pull big objects and heavy items not exceeding 32kgs. This can involve bending and kneeling.
• Responsible Service of Alcohol Certification would be beneficial.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

We are proud to be IHG and we know you will be too.  Visit to find out more about us.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.