Retail Assistant

2 weeks ago

Cairns, Queensland, Australia Great Adventures Full time $51,126 - $76,890 per year
  • Great Adventures, Cairns
  • Part time
  • Hourly rate $30.22 per hour
  • Weekend and public holiday work required
  • Great Perks

Join the team at Great Adventures and help create unforgettable experiences for our guests visiting the Great Barrier Reef We're looking for an enthusiastic and customer-focused Retail Assistant to work in our Reef Memories souvenir store.

About the Role:As a Retail Assistant, you'll be the friendly face greeting our guests and helping them find the perfect memento of their reef experience. You'll assist with sales, stock presentation, cash handling and maintaining a welcoming and professional retail environment.

Key Responsibilities:

  • Deliver exceptional customer service to all guests
  • Maximise sales opportunities through product knowledge and upselling
  • Operate the point-of-sale system accurately and efficiently
  • Handle cash and EFTPOS transactions and complete daily balancing
  • Maintain stock levels and assist with regular stocktakes
  • Ensure the store is clean, tidy, and well-presented at all times
  • Assist with product displays and merchandising
  • Work independently while maintaining a high level of professionalism

Key Details of the Position:

  • Part-time position on a 7-day rotating roster
  • Hours between 7:30am–1:30pm
  • Includes weekend and public holiday work
  • Based at the Cairns Reef Fleet Terminal

What We're Looking For:

  • Proven sales record with a strong customer focus
  • Previous experience in cash handling and daily balancing of cash registers
  • Experience in stock control and stocktaking
  • Ability to work independently and without supervision
  • Reliable and flexible to work across a rotating roster
  • Well-presented, with excellent communication and teamwork skills
  • A genuine interest in the Great Barrier Reef and tourism industry

Benefits of joining our Team:

  • Stability in a long-established business proud of their inclusive culture and working environment
  • Discounted boat tours and cruises for your family and friends
  • Discounted diving tours in Cairns and Port Douglas
  • A wide range of special discounts with our industry partners and goods suppliers

About Quicksilver Group

We are proudly Australia's leading Great Barrier Reef tourism company with operations based in Cairns, Port Douglas and Green Island. Our multi-award winning company comprises:

  • Quicksilver's Outer Reef and Low Isles Cruises
  • Great Adventures' Reef and Green Island Cruises
  • Silver Series Dive and Snorkel Adventures (SilverSwift and SilverSonic)
  • Poseidon Dive and Snorkel Adventures
  • Pro Dive Cairns
  • Ocean Spirit
  • The eco-sensitive Green Island Resort

Living and working in our unique natural environment brings many rewards and company benefits - the Great Barrier Reef is quite literally our office We offer flexible working conditions and have career opportunities across a wide range of areas from customer service through to engineering and corporate support. To join our dynamic and professional teams, we seek people with the right attitude and skills who are able to demonstrate values of respect, delivery of amazing customer service while promoting a safe working environment and pride in your work. We look forward to receiving your application.

How to apply

To be considered for this position please provide a cover letter and CV.

To learn more about the Quicksilver Group visit our website

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