Senior receptionist

We're Searching for a Passionate Senior Receptionist / Practice Manager

Location: Mawson

Position Type: Full-Time

Start Date: As soon as Possible

At Gleam Dentistry, we believe that great dental care begins with great leadership. We're not just looking for a Senior receptionist /Practice Manager we're looking for a leader who shares our passion for making a real difference in people's lives. If you're someone who thrives on creating exceptional experiences, nurturing a high-performing team, and making a lasting impact on the community, then this is your opportunity.

What You'll Be Doing:

As our Senior receptionist / Practice Manager, you will be at the heart of our practice, ensuring everything runs smoothly and efficiently. From supporting a dedicated, caring team to delivering world-class patient experiences, your leadership will be key in maintaining Gleam Dentistry's reputation for excellence.

Key Responsibilities:

• Lead with Purpose: Manage a dynamic team of dental professionals and support staff, guiding them to perform at their best while maintaining a positive, caring environment.
• Drive Patient Satisfaction: Create and implement strategies that improve every patient's experience, making sure they feel valued and well cared for throughout their journey with us.
• Ensure Operational Excellence: Oversee the day-to-day running of the practice, including scheduling, patient flow, inventory management, and financial reporting 'keeping things organized and running smoothly.
• Foster Team Growth: Take charge of recruiting, training, and developing a talented team that shares Gleam Dentistry's values and mission.
• Innovate and Improve: Identify opportunities to enhance clinic performance, introduce new ideas, and streamline processes that help us better serve our patients and grow our practice.
• Maintain Compliance and Standards: Ensure the practice complies with all legal and regulatory requirements while upholding the highest standards in patient care and safety.

What You Bring to the Role:

• Previous practice management experience (dental or healthcare preferred, but not essential)
• A leadership mindset with the ability to inspire, motivate, and support a diverse team
• Strong organizational and problem-solving skills - you're the one who finds solutions when things get challenging
• Experience with dental software is a plus (e.g., Exact, Oasis, Dental4Windows, etc.), but we're happy to train the right person
• Exceptional communication skills — you can connect with both the team and our patients, making everyone feel heard and valued
• A passion for helping others and a commitment to delivering exceptional patient care

Why Join Us at Gleam Dentistry?

• Make a Difference: Play an integral role in shaping our practice and improving patient outcomes.
• A Supportive Team Environment: We believe in collaboration and fostering a positive, open culture where everyone can thrive.
• Competitive Salary & Benefits: Enjoy a generous compensation package with performance bonuses and additional perks.
• Growth Opportunities: With us, you'll never stop learning. We offer ongoing training and professional development.
• Free Parking

Ready to Lead with Us?

If you're a people-first leader who is passionate about healthcare and ready to take the reins in a supportive and forward-thinking practice, we would love to meet you.

Apply Today Send your resume and cover letter to

Job Type: Full-time

Pay: $75,000.00 – $95,000.00 per year

Benefits:

• Professional development assistance

Experience:

• more: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person