Practice Manager

**We’re Searching for a Passionate Senior Receptionist / Practice Manager**

**Location**: Mawson
**Position Type**: Full-Time/Part Time
**Start Date**: As soon as Possible

At **Gleam Dentistry**, we believe that great dental care begins with great leadership. We’re not just looking for a Practice Manager we’re looking for a leader who shares our passion for making a real difference in people’s lives. If you’re someone who thrives on creating exceptional experiences, nurturing a high-performing team, and making a lasting impact on the community, then this is your opportunity.

**What You’ll Be Doing**:
As our **Practice Manager**, you will be at the heart of our practice, ensuring everything runs smoothly and efficiently. From supporting a dedicated, caring team to delivering world-class patient experiences, your leadership will be key in maintaining Gleam Dentistry’s reputation for excellence.

**Key Responsibilities**:

- **Lead with Purpose**: Manage a dynamic team of dental professionals and support staff, guiding them to perform at their best while maintaining a positive, caring environment.
- **Drive Patient Satisfaction**: Create and implement strategies that improve every patient’s experience, making sure they feel valued and well cared for throughout their journey with us.
- **Ensure Operational Excellence**: Oversee the day-to-day running of the practice, including scheduling, patient flow, inventory management, and financial reporting ‘keeping things organized and running smoothly.
- **Foster Team Growth**: Take charge of recruiting, training, and developing a talented team that shares Gleam Dentistry’s values and mission.
- **Innovate and Improve**: Identify opportunities to enhance clinic performance, introduce new ideas, and streamline processes that help us better serve our patients and grow our practice.
- **Maintain Compliance and Standards**: Ensure the practice complies with all legal and regulatory requirements while upholding the highest standards in patient care and safety.

**What You Bring to the Role**:

- **Previous practice management experience** (dental or healthcare preferred, but not essential)
- **A leadership mindset** with the ability to inspire, motivate, and support a diverse team
- Strong **organizational and problem-solving skills** - you’re the one who finds solutions when things get challenging
- **Experience with dental software** is a plus (e.g., Exact, Oasis, Dental4Windows, etc.), but we’re happy to train the right person
- **Exceptional communication skills** — you can connect with both the team and our patients, making everyone feel heard and valued
- A passion for **helping others** and a commitment to delivering exceptional patient care

**Why Join Us at Gleam Dentistry?**
- **Make a Difference**: Play an integral role in shaping our practice and improving patient outcomes.
- **A Supportive Team Environment**: We believe in collaboration and fostering a positive, open culture where everyone can thrive.
- **Competitive Salary & Benefits**: Enjoy a generous compensation package with performance bonuses and additional perks.
- **Growth Opportunities**: With us, you’ll never stop learning. We offer ongoing training and professional development.
- **Free Parking**

**Ready to Lead with Us?**
If you're a people-first leader who is passionate about healthcare and ready to take the reins in a supportive and forward-thinking practice, we would love to meet you.

**Job Types**: Full-time, Part-time, Permanent

Pay: $75,000.00 - $95,000.00 per year

**Experience**:

- Dental : 1 year (preferred)

Work Location: In person