Functions & Events Sales Manager

2 weeks ago

Melbourne, Victoria, Australia VenuesLive Full time $80,000 - $120,000 per year

VenuesLive is a leading provider of customised solutions to the venue, event, catering and hospitality industries.

Best known for its management of major Australian venues Optus Stadium in Perth and Industree Group Stadium on the NSW Central Coast, VenuesLive is rapidly diversifying and expanding its footprint across Australia.

VenuesLive is looking for an experienced hospitality Functions & Events Sales Manager to help grow our functions business in Melbourne. Reporting to the Head of Functions & Events, the successful candidate will be responsible for identifying new clients, building relationships and growing our functions and events business, across three unique and premium function venues.

The key responsibilities of the position are:

  • Drive all business development and sales activity and contribute to strategies to drive functions and events sales growth at the venues.
  • Identify new business opportunities and generate functions sales growth across the venues.
  • Work closely with the Head of Marketing, Brand & Experience to execute the various initiatives outlined in the Sales & Marketing Plan.
  • Develop and execute a formal sales strategy, to achieve set sales targets.
  • Attend industry networking events and instigate venue familiarisation opportunities where possible.
  • Develop and nurture client relationships and provide high levels of service to ensure client requirements are met.
  • Prepare proposals and quotations for prospective function clients.
  • Undertake site inspections with prospective clients, ensuring that these inspections are coordinated with the venues.
  • Collect, collate and disseminate event orders, including client catering requirements, to all relevant internal and external stakeholders.
  • Manage the relationships with external vendors and suppliers, ensuring the delivery of high quality products and services.
  • Develop and issue invoices to clients in line with agreed payment plans.
  • Analyse and report on client satisfaction as it relates to products, services, systems and facilities.
  • Ensure all client and event information is accurately recorded and maintained in the company's event management system.
  • Provide operational oversight of functions and events as required.

The key skills and attributes required are:

  • Strong verbal and written communication skills
  • Excellent personal presentation, interpersonal and organisational skills
  • A strong business development and sales focus
  • A passion for food, service and creating spectacular functions and events
  • Strong problem solving and analytical skills
  • Ability to work under pressure, to tight deadlines and manage competing priorities
  • Tertiary qualifications in management, hospitality or similar discipline highly regarded

We are seeking interest from candidates with strong business development and sales experience, ideally obtained from a premium hospitality and functions environment. Previous experience in hospitality, catering or food and beverage is essential to undertake this exciting role.

In addition to the above criteria, attention to detail, a customer focus, high levels of energy, willingness to work flexible hours across a 7 day roster (which includes evening and weekend work) and a positive 'can do' attitude, is what is required to successfully undertake this position.

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