Branch Manager, North

About us

Are you looking for a career with endless opportunities? There's more to us than banking.

P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.

With over $9 billion in assets and a head office in Perth and corporate officers in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.

We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.

As part of our ongoing strategic customer-centric transformation, we're focussed on making it even easier to bank with us for our customers of today and the future.

About the role   

Reporting to the Regional Manager, WA, you will be responsible for the day-to-day management and performance of the branch.

Your focus will be on leading and developing your team to deliver on our member first philosophy and overseeing the provision of value-added activities such as member education and providing the right financial solutions.   

Working as part of an inclusive and collaborative team your key responsibilities will include:

• Be a proactive individual with the confidence to connect with the branch market, build strong networks and develop new business opportunities.
• Implement a coaching framework and strategy to drive the performance of the team and ensure achievement of individual, team and branch KPI's
• Develop, implement and support centralised and localised marketing campaigns and network to build lasting relationships with new and existing members, business partners and the community
• Strong commercial acumen with a good understanding and passion to embrace the business's strategic direction
• Ability to demonstrate strong Brand representation and presentation
• A proven track record across both deposits, lending and ancillary products, enhancing Member value to achieve KPI's and portfolio growth for lending and deposits.
• Proven leadership capability, an experienced coach who demonstrates superior use of Enrich principles and leadership behaviours
• Strong communication and relationship building skills with both internal and external stakeholders
• Commitment to identifying, managing and mitigating risk ensuring compliance at all times
• Tier 2 accreditation required
• Certificate in front line management (Desirable)

What will you bring?

• Well-developed leadership skills with the ability to drive change and build a strong team culture
• Proven success in coaching individuals and teams to achieve outstanding results in service in a financial services branch environment
• Significant financial services experience with sound understanding of lending, investment, insurance and savings products and associated legislation
• Strong engagement, networking and business development capability
• Tier 2 accreditation required and a Certificate in front line management is desirable.

At P&N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.

If you need assistance or require flexibility to be able to fully participate in the application process, please email us at

The closing date for applications is 03 October 2025