Kiosk Manager

**Job Description: Kiosk Manager**

Role Type: Full-time

Location: North of River (Perth City-Clarkson)

**_About Us_**

We are The Jerky Co - Biltong Specialists

The Jerky Co is a family owned, Western Australia based company that takes premium air-dried meats to a new level of flavour, quality and customer satisfaction. We achieve this by producing our products using the finest MSA grade WA beef marinated for over 24 hours and only top-quality ingredients from family recipes that date back 20+ years.

**_The Opportunity_**

Welcome to our team We are currently seeking a dedicated and experienced Kiosk Manager to lead our dynamic retail operation in the North region of Perth (Perth City to Clarkson). As a Kiosk Manager, you will play a pivotal role in creating an exceptional shopping experience for our valued customers, while driving sales and maintaining operational excellence.

**_Key Responsibilities_**
- Lead and motivate a team of enthusiastic sales associates, providing guidance, support, and coaching to maximise their potential and meet sales targets.
- Strategically schedule triweekly rosters across kiosks using the Deputy Rostering platform to the benefit of employees, customers and sales.
- Collaborate with the State Manager to develop and implement effective sales strategies, ensuring that store objectives are achieved.
- Establish and maintain a customer-centric culture, ensuring exceptional customer service standards and enhancing customer loyalty.
- Obtain a high level of hygiene so that each kiosk is compliant with current Health and Safety regulations/standards.
- Ensure the store meets visual merchandising standards and reflects the brand image, creating an inviting and inspiring shopping environment.
- Oversee inventory management, including stocktake, stock replenishment, ordering, and maintaining appropriate stock levels.
- Monitor and analyse sales reports, identifying opportunities and implementing corrective actions as needed.
- Conduct regular performance evaluations, provide constructive feedback, and develop training programs to enhance employee skills and product knowledge.

**_Requirements_**
- Proven experience as a Store Manager or in a similar leadership role within the retail industry (within the Meat Industry favoured)
- Excellent leadership and interpersonal skills with the ability to inspire and motivate a diverse team.
- Scheduling and rostering proficiency (bonus Deputy experience favoured).
- Customer-focused mindset with a passion for delivering exceptional service.
- Strong business acumen and the ability to drive sales performance and achieve targets.
- Proficient in analysing sales reports, identifying trends, and implementing effective strategies accordingly.
- Solid understanding of visual merchandising principles and its impact on sales.
- Exceptional organisational and time management skills, with the ability to prioritise tasks effectively.
- Flexibility to work a variety of shifts, including weekends and public holidays.

**_Whats included_**
- _ You will receive a competitive salary commensurate with your skills and experience
- Uniform provided
- Laptop & work phone included
- Fuel allowance
- Career development and progression in our growing business
- The benefits of working with a supportive, tight knit team

At our company, we value diversity and provide equal opportunities for all applicants. We do not tolerate any form of discrimination or harassment based on race, gender, age, religion, sexual orientation, or any other protected characteristic.