Carer Coach

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

• Build a rewarding career with an organisation that truly puts people first
• SCHADS 4B ($43.08-$46.35 per hour) + super + salary packaging
• Part-time (0.9 FTE) opportunity based in Bundaberg West QLD

About the opportunity

Facilitated coaching is a one-to-one service that is carer led and directed. The coaching service aims to support carers to increase their individual agency, empowering them to find practical, small steps towards self-identified goals. It involves the carer engaging with a coach to assist them to acquire skills and resilience to help them sustain their caring role.

You will be facilitating one-one-one coaching to carers, whilst creating an environment Carers will find welcoming, real and empowering. Ensuring relationships with Carers are positive and are built on Wellways values as well as engaging professionally and positively with key external and internal stakeholders.

Community engagement/ networking and establishing referral pathways will be a key aspect of this role and you will work autonomously while being a supportive and flexible team member.

Reporting to the Carer Coaching and In-person Peer Support Coordinator, the Carer Gateway Coach will be responsible for:

• Facilitating the program in accordance with training and the Facilitated Coaching Service Guidelines
• Facilitate one-one-one coaching to carers, to achieve the program's required KPI's
• Creating an environment Carers will find welcoming, real and empowering
• Ensure relationships with Carers are positive and are built on Wellways values
• Engaging professionally and positively with key external and internal stakeholders
• Community engagement/ networking and establishing referral pathways
• To work autonomously while also being a supportive and flexible team member

To be successful in this role, you will need:

• Minimum Diploma in Coaching, Counselling, Community Services or related field
• Right to work within Australia
• Current valid Driver's Licence and the ability to undertake some travel
• NDIS Worker Orientation Module Certificate (free online course)
• Satisfactory National Police Records Check
• NDIS Worker Screening Check
• Working with Children's Check (Employee/Paid)

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
• Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
• Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For a confidential discussion about the role, please contact Lauren Martin at

Once you APPLY please click here for copy of the position description

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you'd like to know more about our reconciliation commitmen, click here Reconciliation | Wellways