Communications Officer

• Communications Officer
• Ongoing full-time opportunity
• Based in Parramatta - 4PSQ
• Salary relative to experience, and ranges from $84,659 to $92,701 + super

Do you want your work to make a difference for NSW?

Working to protect the state's environment and heritage.

About the role

National Parks and Wildlife Service (NPWS) has a unique opportunity for a Communications Officer to work as part of the Digital Unit team within the Visitor Engagement & Revenue Branch and contribute towards the conservation of the natural environment, flora, fauna and Aboriginal heritage.

As Communications Officer, you will collaborate with multiple stakeholders to edit, upload, and publish content to the NSW NPWS website, promoting safe visitation to our national parks and reserves. You will also deliver effective support and administrative services to meet the strategic objectives of NPWS and enhance customer-focused experiences. Along with ensuring that processes and systems are kept up to date to ensure the factual accuracy of existing website content.

About You

To be successful in the role you will: -

• Provide effective content coordination and support services for the delivery and distribution of quality communication with appropriate branding and tone of voice.
• Undertake content work using a customer-focused or user experience based (UX) approach.
• Use digital systems to manage and deliver website content, including Sitecore CMS, Microsoft Word and Excel, Confluence, and JIRA.
• Support project planning, scoping and management by using and maintaining project management systems, processes and reporting.
• Maintain effective and collaborative working relationships and communications with internal and external stakeholders and suppliers.

Essential Requirements

• Tertiary qualifications in related discipline and/or relevant equivalent experience.
• Demonstrated ability to undertake and support the delivery of standards-based and customer-centric content for distribution through multiple channels.

For more information read the full Role Description:
Communications Officer

Who we are

The Department of Climate Change, Energy, the Environment and Water(DCCEEW) works to protect the state's environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state's natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

What we can offer you

NSW National Parks and Wildlife Service
is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

What we do

About NSW National Parks & Wildlife Service

Visit a park

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close: Wednesday 3 September 2025 at 11:55PM.

Should you require further information about the role please contact Natasha Webb via or on

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing or contacting Tori Basnet on please mention reference number

If you are an Aboriginal or Torres Strait Islander use ourAboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

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