Casework Coordinator

About the role

The Casework Coordinator is responsible for coordinating MacKillop's casework services in Clarence Coffs to children and young people in Intensive Therapeutic Care, Foster Care and Kinship Care, their families and care teams. This includes leading a team of caseworkers. 

The Casework Coordinator ensures the program delivers high quality services within a trauma informed framework. This position provides leadership, support, supervision and development of casework staff ensuring compliance with MacKillop's Policy & Procedures and the OOHC standards and legislation.  

The Coordinator reports to the Regional Manager and works closely with works closely with House Managers, Caseworkers, Education Officer, Therapeutic Specialists, Principal Practitioner and the ITC Homes Coordinator.  

Primary objectives 

The Casework Coordinator provides operational leadership and ensures compliance with MacKillop's Policy and Procedures, OOHC standards, relevant legislation and Department of Communities and Justice (DCJ) contractual requirements. The Coordinator is responsible for the delivery of high quality services to provide positive outcomes for children, young people and their families.  

The Coordinator will work collaboratively with caseworkers in the provision of specialist casework such as restoration, guardianship and adoption and contribute to the enhancement of these practices by:  

• Developing effective relationships with key external stakeholders to comply with the requirements of the DCJ Rules and Guidelines;  
• Establishing collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; and  
• Ensuring the Sanctuary Model is embedded in systems and practice and reflects MacKillop's values.

**This is a Permanent (38hrs per week) opportunity based in Grafton**

For a full listing please view Position Description. 

The Casework Coordinator will have:  

• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families  
• A tertiary qualification in social work, community services, management or relevant field;  
• Demonstrated understanding of child protection and an understanding of statutory child protection frameworks;  
• Strong understanding of OOHC policy, practice and quality frameworks; 
• Proven leadership skills and demonstrated ability in the supervision of staff; 
• Demonstrated skills and experience in casework, program management, service development and review and experience in the Permanency Support Program;  
• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families;  

For more information, please contact:

Karen Gaudoin at

Our offer:

• Generous Salary Packaging (helps increase your take home pay)
• Ongoing Career Development, Education and Training
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.