Field Support Specialist

2 weeks ago

Launceston, Tasmania, Australia Medartis Australia & New Zealand Pty Ltd. Full time $60,000 - $80,000 per year

Medartis, a global leader in orthopaedic devices, is seeking a Field Support Specialist to join our dynamic team in Tasmania. This role is based in Launceston. This is a fantastic opportunity to leverage your clinical expertise in a commercial setting, supporting surgeons, healthcare professionals, and the sales team in delivering top-notch solutions for patient care.

We're open to both full-time and part-time applicants (3 days per week). If you're interested in part-time work, please specify this in your application. For part-time roles, our preferred working days are Monday, Tuesday, and Thursday; however, we're open to discussing flexibility with the right candidate.

About the Role

As a Field Support Specialist, you will:

  • Provide exceptional clinical support in hospital and theatre environments for trauma and elective cases.

  • Build and maintain strong professional relationships with healthcare providers.

  • Deliver product education and training through in-servicing, workshops, and hands-on support.

  • Ensure the timely and efficient management of inventory and product logistics.

  • Act as a reliable point of contact for our customers, offering solutions and maintaining a high standard of service.

What We're Looking For

To succeed in this role, you will need:

  • A tertiary qualification in a medical-related field or equivalent experience (nursing or theatre experience highly desirable).

  • Experience in the medical device or healthcare industry.

  • Strong time management, attention to detail, and organisational skills.

  • Confidence in delivering training sessions and effective communication.

  • A commitment to customer service excellence and a team-oriented mindset.

  • Flexibility for on-call support and after-hours service.

Why Join Medartis?

At Medartis, we value innovation, agility, and excellence. You will be part of a collaborative and supportive team that encourages professional growth and development. Your contributions will directly impact patient outcomes and drive the success of our business.

What We Offer

We believe in rewarding our team with more than just a competitive salary. You'll benefit from:

  • Comprehensive training and development

  • Car allowance

  • Performance bonuses

  • Paid parental leave

  • Wellness & fitness support

  • Birthday leave

  • Volunteer leave

  • Professional membership assistance

  • Annual flu vaccinations

We're committed to helping you thrive both personally and professionally

How to Apply

If you're ready to take your career to the next level and be part of a company that values your contributions, apply now

For more information, contact Marcus Garrubba, Business Development Manager Au on *** or the HR Team in Brisbane at option 5).

We value diversity and welcome applicants from all backgrounds, abilities, and identities. Successful candidates will be required to provide proof of immunisation assessment and COVID-19 vaccination before commencing.

No agencies, please.

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