Service Development Officer

Job Description

Agency Department of Health Work unit Mental Health, Alcohol and Other Drugs

Branch

Job title Service Development Officer Designation Administrative Officer 6

Job type Part time (14hrs 42mins per week) Duration Fixed for 12 months

Salary $96,620 - $107,721 Location Darwin

Position number 48695 RTF Closing 28/10/2025

Contact Yvonne Leutwiler on or

About the agency

Applications to

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF

YOUR TERTIARY QUALIFICATIONS.

I Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

The Service Development Officer works with other branch staff and external organisations to build Mental Health Alcohol

and Other Drugs Service capacity across the Northern Territory (NT), and is responsible for reviewing, assessing and making

recommendations for funding of service providers.

Key duties and responsibilities

1. Work in effective collaborative partnerships and alliances with Mental Health, Alcohol and Other Drugs (MHAOD)

service providers, service development areas, stakeholders and the broader community to develop services for clients

with MHAOD issues across the NT.

1. Contribute to improving financial and performance accountability and reporting, grant management and value for

money across external service providers contracted to deliver MHAOD services in the NT.

1. Develop, implement, monitor and review service agreements between NT Health and external MHAOD service

providers in an evolving environment.

1. Follow defined service quality standards, work health and safety policies and procedures relating to the work being

undertaken in order to ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Well-developed knowledge of MHAOD program and service models and strategies including service requirements and

standards.

2. Strong cross-cultural skills particularly in relation to interacting with Aboriginal people with sensitivity and respect.

3. Knowledge of contemporary contract and grant management principles, systems and techniques including risk

assessment and reporting principles.

4. Knowledge of contemporary approaches to service evaluation and commissioning cycles

5. Well-developed oral and written communication, with demonstrated ability to produce high-level briefings, reports and

correspondence.

6. Proven ability to develop and maintain strong relationships with a range of stakeholders and work collaboratively to

resolve complex issues in an innovative way and to manage politically sensitive and confidential matters.

Desirable

1. Well-developed experience with computer systems and software relevant for procurement and contracting, such as

excel and databases.

2. Experience in a customer service environment, with the ability to respond to complaints and enquiries.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance

notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant

criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B

(indirect contact with blood or body substances), check with contact person for requirements.