Return To Work Coordinator Assistant

Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a
Return to Work Coordinator Assistant
at our
Pymble Office
. You have the chance to make a key difference in the community and better someone's day

What You'll Be Doing:

• You will assist with the full life cycle case management of open workers compensation claims
• Co-ordinate and attend meetings with internal/external stakeholders including Medical Case Conferences
• Liaise with external stakeholders including our insurers, service providers, medical professionals and specialists
• Monitor, and provide reports on, all aspects of return to work and injury management where required by Return to Work Manager and internal stakeholders
• Assist your team in all areas, where help is requested, and perform any associated tasks required to do so
• Must have strong attention to detail and ability to meet deadlines and Key Performance Indicators (KPIs)

What You'll Bring:

A minimum of 1+ year experience in workers compensation and/or return to work desired

Demonstrated knowledge of workers compensation case management desired

Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines

Demonstrate skillset in effective communication with all stakeholders and display strong resilience and capacity to resolve difficult situations and conversations

Excellent communication skills and the ability to build and maintain successful relationships

Proficient computer skills, particularly with MS Office and intermediate to advanced excel skills

Must be an Australian Citizen, Permanent Resident or have working rights in Australia

What We Offer You:

At Busways, we don't just transport people – we care about every part of the journey. You'll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

Career growth opportunities

Direct access to senior executives influencing major commercial decisions

Flexible work – up to two working from home days + flexible start/finish times

A supportive team culture with regular lunches and social events

Employee Referral Program – generous cash bonuses

Modern offices with communal kitchen, outdoor space, fresh fruit & quality coffee

Free secure on-site parking

Free staff shuttle from Central Coast & Blacktown

Fitness Passport – discounted access to multiple fitness facilities

Confidential support via Telus Health's Employee Assistance Program

Office Lunch Club – quality discounted meals made easy

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we're committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:

Think this sounds like your perfect fit? Please apply via the
Apply
button. This ad will expire on 12/10/2025. All applicants will receive an outcome via email. Please include the following in your application:

• A
  cover letter
  telling us who you are and why you'd be a great fit for this role
• A current
  resume
  detailing your experience.

Please Note:
The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions?
Please reach out to the recruiter assigned to this position All application will be personally reviewed by one of our Talent Acquisition team members.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.