Client Services Manager
5 days ago
Foodbank of Western Australia is a highly respected food relief organisation. They provide food and groceries to those in need, deliver nutrition education, and advocate for the elimination of hunger and food insecurity.
About the Role:
As the Food Sourcing Manager, you will be responsible for developing, building, and managing relationships across the Food and Grocery sector. You will locate and secure new sustainable sources of Food and Grocery products to meet the demands of the organisation. You will also play a pivotal role in ensuring partners view the organisation as being simple/easy to deal with and that the partnership is mutually rewarding.
The role manages the Food Sourcing Co-Ordinator Agri/Fresh and works closely with the Logistics Team and also the Network Team, to understand demand and any constraints, as well as help to work through/coordinate the collection and distribution of product.
Long term the role is fundamental and integral to the mechanics and the philosophies which allow Foodbank WA to support their welfare agencies and the local community partners through the sourcing of, and provision of, Food and Groceries to support demand and improve the health and wellbeing of people in need in WA.
Key Responsibilities:
Drive the development and implementation of an Annual Food Sourcing Plan/StrategyBe seen as the senior point of contact for all Food & Grocery partners wishing to provide donations in WASource sufficient Food & Groceries products to meet all the branches needsDevelop, grow, maintain and maximise existing donor partnershipsSource new donors with an emphasis on Food & Groceries products.Complete site visits to farms/growers, packing sheds, markets/wholesalers, manufacturing and or retailer sites/DC's to build strong relationships to provide sustainable sourcing opportunities that benefit FBWAEnsure effective cooperation with Foodbank WA departments to maximize opportunities with current and potential donorsEnsure effective liaison with Logistics and Network Teams to maximise stock distributionJob Requirements:
To be considered for this exciting opportunity you will have the following:At least 5 years' experience in the Food and Grocery spaceProven ability to work both independently and in a team environmentStrong project and time management skillsPositive, friendly and outgoing attitudeStrong customer service focus and commitmentContract negotiation skillsExcellent computer skills (MS Office suite)Experience having responsibility for all OH&S, Foodsafe and COR Policies and proceduresKnowledge of Foodsafe requirementsAdditional Requirements:
If successful for the position, be willing to obtain and provide:Australian Citizen/ Permanent Resident with valid Australian working rightsCurrent and valid WA Drivers' LicenseNational Police clearanceAbility to drive/fly to remote areas in WA as requiredAbility to lift items approximately 10-16kg weightBenefits:
Industry Exposure: An exciting opportunity to build and extend your professional network by engaging with senior executives across the Food & Grocery sector—from producers and manufacturers to major retailers.Meaningful Impact: Be part of a purpose-driven organisation, playing a key role in addressing food insecurity and supporting the wellbeing of communities across Western Australia.Supportive Culture: Join a passionate and collaborative team committed to making a difference.Competitive Package: Enjoy a competitive salary, enhanced by access to Not-for-Profit salary packaging benefits that increase your take-home pay.Professional Growth: Develop your leadership, stakeholder management, and strategic sourcing skills in a dynamic and mission-aligned environment.-
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