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Club Lime Swim School

2 weeks ago

Canberra, ACT, Australia Viva Leisure Full time $75,000 - $120,000 per year
THE OPPORTUNITY

We're looking for an enthusiastic and proactive Facility Coordinator – Swim School to help lead the daily delivery and ongoing growth of our learn-to-swim and related programs at CISAC. Working closely with the Swim School Manager, you'll play a key role in ensuring every class runs safely, smoothly, and to the highest standard of service. Your work will directly support the development of swimmers of all ages and contribute to a consistently high-quality, engaging learning environment.

This role is ideal for a motivated, solutions-focused professional who thrives in a collaborative environment. You'll build strong relationships with Swim School, Aquatics, and other operational teams, ensuring procedures are followed, communication flows seamlessly, and program delivery remains efficient and consistent. Clear, confident communication and the ability to adapt your style across diverse audiences will be essential to your success.

As a leader within the Swim School, you'll set the tone for excellence - supporting instructors, guiding day-to-day operations, and driving continuous improvement. From staff coordination to customer experience, you'll help create a safe, welcoming, and energetic environment that keeps families engaged and returning year after year.

You'll be part of the wider Viva Leisure group - the parent company of Club Lime and one of Australia's fastest-growing fitness and leisure networks. Joining Viva means working with a team that's passionate about accessible, community-focused wellness experiences and committed to delivering quality across every venue.

If you're passionate about aquatic education and supporting the next generation of confident swimmers, this is your opportunity to make a lasting impact.

This is a permanent part-time opportunity with 20-38 hours per week.

SKILLS & EXPERIENCE

We are looking for someone with:

Qualifications & Certifications

Mandatory:

  • Current CPR and First Aid certification (or willingness to obtain prior to commencement)
  • Current AUSTSWIM Teacher of Swimming and Water Safety (TSW), Swim Australia Teacher, or RLSSA Swim Teacher qualification
  • RLS Pool Lifeguard License
  • RLS Pool Lifeguard Statement of Attainment

Desirable:

  • AUSTSWIM, Swim Australia, or RLSSA Assessor accreditation (or willingness to obtain)
  • Aquatic Technical Operator qualification
  • Additional AUSTSWIM, Swim Australia, or RLSSA extension certifications (e.g., Infant and Preschool Aquatics, Access and Inclusion, Competitive Strokes, or Teacher of Adults)
  • Experience in aquatic facility coordination, operations management, or team leadership within a swim school environment

Skills & Experience:

  • Previous experience working within an aquatic environment with a strong understanding of swim school programming and service delivery
  • Minimum 2 years' experience as a Swim Instructor
  • Strong interpersonal and communication skills, with the ability to work effectively with a wide range of stakeholders in a diverse community
  • Exceptional time management and organisational skills
  • Experience effectively managing priorities and supervising other staff
  • Highly developed verbal and written communication, consultation, and negotiation skills
KEY RESPONSIBILITIES
  • Support the smooth delivery and ongoing development of learn-to-swim programs, ensuring high-quality, safe, and well-organised operations.
  • Assist with program administration and provide guidance to students, families, and staff to ensure a positive and consistent experience.
  • Recruit, roster, and develop a skilled team of Swim Instructors, providing ongoing coaching to drive excellence and professional growth.
  • Maintain strong customer relationships, responding to enquiries, promoting programs, and helping grow participation through effective engagement.
  • Collaborate with Swim School, Aquatics, and other departments to support operational needs and achieve shared business goals.
  • Ensure program delivery meets all compliance, safety, and industry standards, maintaining readiness through strong knowledge of procedures and emergency protocols.
  • Contribute to a positive, ethical, and team-focused workplace culture that reflects Viva Leisure's values.
YOUR LIFE AT VIVA - PERKS AND BENEFITS

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless.

Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.

We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work.

ABOUT VIVA LEISURE

At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry — benefitting our members, shareholders, franchisees, communities, and employees alike.

As an Australian-owned and ASX-listed company, we offer a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training studios, Pilates, yoga, aquatics, women's-only facilities, personal training, and more. Established in 2004, our key brands include Club Lime, hiit republic, Plus Fitness, GROUNDUP, and Rebalance. With over 300 facilities across Australia and internationally, including corporate-owned and franchised sites, we're proud to serve diverse communities.

In 2020, Viva Leisure acquired Chain Collective Group to expand our fitness franchise brands both domestically and internationally. Chain Collective now operates as the franchising arm of Viva Leisure, proudly holding Plus Fitness as its flagship franchised brand — paving the way for the continued growth and success of multiple fitness concepts across Australia and beyond.

In 2024, Viva Leisure acquired a 34% stake in Boutique Fitness Studios (BFS), the master franchisee for leading global brands including Club Pilates, Rumble Boxing, StretchLab, and CycleBar. This partnership marks an exciting new chapter as Viva's Rebalance Pilates & Yoga studios transition to Club Pilates, uniting local expertise with world-class brand standards to deliver a premium member experience. That same year, Viva Leisure also acquired a 25% equity stake in World Gym Australia, along with three corporate-owned World Gym locations in Queensland — Stafford, Coomera, and Underwood — further strengthening our presence in the premium fitness sector.

ACKNOWLEDGEMENT

Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.

As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.