Onsite Experience Specialist

We're a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed
At MYOB, we believe what's good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That's why we're here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them
And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we're the business of software, we're really in the business of people. And that makes MYOB Everyone's Business
About the Role We're looking for someone who's passionate about delivering an amazing workplace experience. Someone who thrives on making the office run smoothly, supports others with a smile, and brings great energy to our Melbourne hub. Create an environment where people love to work
As part of our People Experience (PX) team, you'll play a hands-on role in creating a connected, welcoming, and efficient workplace. From supporting events and managing vendors to helping teams with tech troubleshooting and day-to-day operations, you'll be the go-to person for all things office experience. What will keep you busy... Deliver a workplace experience that inspires, engages, and supports the wellbeing of our people Be the friendly face of the office. Assisting employees and visitors with enquiries, meeting room setups, and events Support onboarding and offboarding activities to ensure smooth transitions for new starters and leavers Keep our office stocked and running. Managing consumables, stationery, and IT equipment Provide basic tech support to keep devices, meeting rooms, and access systems working seamlessly Partner with remote teams to troubleshoot local issues and keep communication flowing What you'll bring... Experience in a business support, reception, or customer-facing role (corporate environment a must) A passion for creating community and driving social connection across the team Strong customer service and communication skills, you're approachable, proactive, and dependable A curious perspective with an interest in technology and innovation A knack for solving problems and improving processes Our Culture & Benefits At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters See what it's like to work at MYOB and what we're all about Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers Benefit from our partnership with Sonder, which supports the wellbeing of our team members Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more Join our communities, built around 'Wellness', 'Belonging' and the 'Planet' where you can make a meaningful contribution At MYOB, we're all about embracing difference and backing people to be their true selves. We're proud to be an equal opportunity employer and big believers that the best hires don't just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table
Love the sound of MYOB and this role but don't tick every single box in this ad? Apply anyway Studies show that women and underrepresented groups often hold back if they don't meet every requirement — but we want to hear from you
We're proud to be a Circle Back Initiative Employer and we commit to responding to every applicant

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