Assistant Store Manager

2 weeks ago

Northern QLD, Australia Highgrove Bathrooms Full time $60,000 - $80,000 per year

Since 2004, Highgrove Bathrooms has been supplying Australians with the highest quality bathroom, kitchen, laundry products and fittings. This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.

We are seeking an experienced and dynamic Assistant Store Manager to join our team on a permanent full-time basis. This pivotal role involves leading retail sales, overseeing key operational functions, and supporting the Store Manager in driving store performance. Prior experience as a retail sales consultant and availability to work Saturdays is essential.

What we offer:

  • The opportunity to work with designer bathroom products and fittings
  • On the job training
  • Monthly staff bonus (based on KPI's)
  • Staff discount on product
  • Immediate start

The Opportunity:

  • Greet and acknowledge customers in a timely manner
  • Assist customers with sales enquiries and product selection
  • Ensure high levels of customer satisfaction through excellent sales service
  • Design advice (where required)
  • Maintain outstanding store condition and visual merchandising standards
  • Mentor and support team members to achieve individual and store targets.
  • Assist the Store Manager with daily operations, staff rostering, and performance management.
  • Assist with stock transfers and stock ordering
  • Receipt of payment using the POS system
  • Assist with damaged stock and warranty claims
  • Answering phone
  • Assist in the receipt of new shipments
  • Pick/packing orders for customers
  • Delivery of customer orders (as required)

Skills & Experience:

  • Proven working experience in retail supervisory or assistant management role, preferably within the home improvement, hardware, or design sectors.
  • Understanding of advanced sales principles, customer service practices and team leadership
  • Good level of computer literacy and MS applications
  • Driven to meet sales targets with a proven record of exceeding
  • Ability to build effective working relationships
  • Solid communication, interpersonal and problem-solving skills
  • Friendly, helpful, confident and engaging personality

Other Benefits Include:

  • Unlimited access to the GO1 learning platform
  • Discounts with hundreds of retailers through our HRIS platform
  • 24/7 mental health and wellness support through Sonder

This role requires a reliable, motivated individual who works well within a small team. If this is you hit the apply button now.

Due to the expected high number of applicants only successful candidates will be notified.

Applicants who reach the final stage of consideration for this position will be required to authorise a criminal history check and may be subject to a fitness for work examination. It's important to emphasise that individuals with a criminal history or physical limitations are not automatically disqualified from applying for this position. Each application will be assessed based on its individual merits

Applications close: 20th September 2025

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