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Admin and Student Support Officer

2 weeks ago

Gordon, Australia Smart Learning Group Pty Ltd Full time $30,000 - $35,000 per year

About Us: We are a dynamic educational institution committed to providing exceptional support and guidance to our diverse student community. We are currently seeking a dedicated Admin and Student Support Officer to join our team at our Chatswood and Gordon centres on Monday, Tuesday and Thursday and Friday afternoon.

Role Overview: As an Admin and Student Support Officer, you will play a pivotal role in creating a welcoming and supportive environment for our students. Your excellent customer service skills and proactive attitude will ensure our students' needs are met effectively.

Key Responsibilities:

  • Warmly greet and assist visitors, ensuring they are directed appropriately.
  • Accurately enter student applications, attendance records, and results into our systems.
  • Proactively follow up on student-related issues to ensure timely resolution.
  • Coordinate student orientations and events, fostering a sense of community.
  • Collaborate and contribute actively in regular team meetings.
  • Process student requests and manage course variations efficiently.
  • Assist with timetabling, class allocations, and student course progress tracking.
  • Maintain strict confidentiality of student and course records and other sensitive documents.
  • Provide general administrative support to ensure smooth operations.

Qualifications and Skills:

  • Possess an extremely helpful and supportive attitude towards students and colleagues.
  • Demonstrate exceptional customer service and communication skills.
  • Previous experience working in a multicultural environment is highly valued.
  • Proficiency in computer applications and strong English writing skills.
  • Ability to work flexibly across our Chatswood and Gordon centres.
  • Availability to work on weekends and weekdays.
  • Strong organisational skills and attention to detail.

Benefits:

  • Join a vibrant and collaborative team dedicated to student success.
  • Contribute to a diverse and inclusive educational environment.
  • Gain valuable experience in administration and student support.
  • Enjoy flexible working hours that accommodate work-life balance.

How to Apply: We encourage you to apply if you are passionate about supporting students and contributing to their educational journey. Please submit your resume and a cover letter detailing your relevant experience to

Job Type: Casual

Pay: $30.00 – $35.00 per hour

Work Location: In person