store manager

4 days ago

Chatswood, Australia Dymocks Full time $80,000 - $120,000 per year
Job Description
  • Achieve store sales budgets
  • Achieve Booklover sign up targets
  • Achieve add on sales targets
  • Build a culture of sales performance within the store driving this culture through your team
  • Establish and achieve the profitability and sales goals identified in the annual budget
  • Identify new sales opportunities
  • Provide ongoing coaching and support to employees on how to best achieve sales
  • Create effective and cost-efficient rostering for a small team of permanent and casual team members
  • Manage inventory, including stock ordering, returns, and close management of aged stock to achieve balance between sales and service requirements and financial constraints
  • Lead the team by demonstrating and embodying highly developed sales skills and leadership behaviours
  • Recruitment and onboarding of new store employees
  • Update employees regularly on new product knowledge, identifying and acting upon any individual training needs
  • Conduct regular store management meetings to provide direction, receive feedback, and maintain a well informed team
  • Provide training and development opportunities to support achievement of objectives and Store succession plan
  • Ensure that contingency plans are in place to manage unplanned interruptions to business
  • Monitor and maintain company-mandated processes and procedures throughout the store
  • Maximise the outcomes of national marketing programs, develop and implement local store marketing and events within style and budget settings
  • Monitor and manage store compliance activities, audit and operational expenses
  • Report to the business on achievements and future initiatives
  • Establish and maintain consistent service and merchandising standards throughout the store
Desired Skills and ExperienceThe successful applicant will have:
  • Store Management experience, ideally in books, stationery, and/or gifting
  • Previous experience achieving personal KPIs and driving store team to achieve collective KPIs (budget, conversion, ATV, UPT, etc)
  • Demonstrated knowledge of visual merchandising techniques
  • Passion for and knowledge of our products - our range gets bigger every week
  • Ability to provide superior levels of service to every customer, every time they shop, and inspire your team to do the same
  • Able to work quickly, accurately and with attention to detail
  • Self-motivated and team orientated
  • Strong communication skills
  • Strong leadership skills
  • Proficient in using retail systems, Advance Retail highly desirable
  • Proficiency in using Kronos Workforce Ready highly desirable
  • Ability to comfortably lift 20kgs

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