Function Attendant

3 days ago

Newcastle, New South Wales, Australia Wests Group Full time $40,000 - $60,000 per year

About us

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.

About the position

As we head into our busy function season, Wests currently have several casual opportunities for customer-focused individuals to join their NEX events team. The upcoming peak event period will run from October through to February, with multiple shifts on offer during this busy season.

This role will have you providing a superior quality service over a variety of events, such as gala dinners, corporate events, school formals, concerts, conferences, exhibitions, and many more. Key responsibilities include but are not limited to:

  • Set up and break down of functions
  • Preparation and service beverages
  • Table service for meals and beverages
  • Operation of tills and cash handling
  • Clearing tables and cleaning duties
  • Assisting guests with event inquiries before, during and after functions
  • Working closely with the team to ensure smooth operations and a memorable experience for our patrons.

This position will require availability on Friday and Saturday evenings, with some availability throughout the remainder of the week.

Certifications required: RSA

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

About you

You are a team player that knows how to follow directions and think on your feet when needed. Ideal candidates will have prior experience within the customer service industry gained within a restaurant or function environment. You will have exceptional customer service skills, a positive and enthusiastic attitude, and the ability to retain your high standards in a busy position.

Why work for Wests?

We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits:

  • Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community care leave and employee assistance programs (EAP).
  • Career: Certificate III in Hospitality, paid traineeships, and leadership programs.
  • Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.

- Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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