Administration Officer, Child Safety, Seniors and Disabilities

Placement Services Support Team is a part of the Placements, Investment and Partnerships Directorate along with the Investment and Partnerships Team.

Placement Services ensures the delivery of high quality out-of-home care services to children is part of an integrated child protection response. Placement Service comprises of several teams that provide placement support responses to Child Safety Service Centres in the Brisbane and Moreton Bay Region.

This role will work within our Placement Support Services Team to support administrative processes and functions to assist the smooth functioning of Placement Services.

Administration Officer (Identified) - Mandatory requirement: It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience.

The Administration Officer key responsibilities are:

• Provide oversight for the data and computer files.
• Undertake accurate secretariat support for a variety of meetings and/or panels.
• Implement, maintain and review financial and administrative policies and procedures, including, travel and accommodation arrangements and building, vehicle and plant and equipment maintenance to facilitate the effective functioning of the Directorate/s.
• Administer financial processes including procurement, ordering, payments of accounts, petty cash, monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
• Provide a high standard of skills in a range of software packages and databases in the administration of services provided by the Directorate/s.
• Investigate financial enquiries ensuring timely, accurate solutions are reached.
• Contribute to effective teamwork by developing an understanding of the roles and duties of other team members and working collaboratively to deliver services to the Directorate/s.
• Liaise with Departmental officers and other Government and non-Government organisations as necessary.
• Processing carer application forms and communicating with external Agencies to provide updates and source additional information as required.
• Liaise with various stakeholders to progress carer applications for approval.
• Enhance regional services by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
• Ability to work with minimal supervision to process high volumes work, enquires and to follow up to seek out additional information and guidance where required to clarify discrepancies in information received
• Investigate discrepancies/enquiries ensuring timely, accurate solutions are reached and information provided to Stakeholders.
• Provide a high standard of skills in a range of software packages and databases in the administration of services provided by the Directorate/s.
• You understand how your work contributes to the team and sectional goals.
• You work independently work on routine tasks and accept more challenging tasks, seeing tasks through to completion.
• You develop positive relationships with team members and actively participate in teamwork and group activities.
• You take time to learn policies, regulations and standard operation procedures and understand why they exist, and you take responsibility for accurate completion of work and seek assistance when required.
• You structure written and oral communication, so it is easy to follow and use correct spelling and grammar.

It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience.

Ability to undertake travel and possession of a current "C" class driver's license. The successful applicant will require a valid Blue Card before commencing in the role.

Applications to remain current for 12 months.

Job Ad Reference: QLD/638820/25

Closing Date: Friday, 6th June, 2025