Customer Service

4 days ago

Remote, Australia Vintage Cleaning Full time $49,900 - $85,025 per year

Customer service representative duties and responsibilities

The duties and responsibilities of a customer service representative may vary depending on the industry, but generally include:

  • handling incoming calls and emails from customers as well as making outbound calls to customers
  • interacting with customers in online chat portals
  • responding to questions about the company, its products or services
  • resolving customer complaints and escalating them when necessary
  • processing orders, invoices, payments, claims, credits and returns
  • updating and maintaining records of customer interactions
  • achieving key performance indicator targets, such as average handling time and time in queue

Job Type: Full-time

Pay: $49,900.00 – $85,525.25 per year

Work Authorisation:

  • Australia (Preferred)

Work Location: Remote

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