Customer Service

1 week ago

Remote, Australia Vintage Cleaning Full time $49,900 - $85,025 per year

Customer service representative duties and responsibilities

The duties and responsibilities of a customer service representative may vary depending on the industry, but generally include:

  • handling incoming calls and emails from customers as well as making outbound calls to customers
  • interacting with customers in online chat portals
  • responding to questions about the company, its products or services
  • resolving customer complaints and escalating them when necessary
  • processing orders, invoices, payments, claims, credits and returns
  • updating and maintaining records of customer interactions
  • achieving key performance indicator targets, such as average handling time and time in queue

Job Type: Full-time

Pay: $49,900.00 – $85,525.25 per year

Work Authorisation:

  • Australia (Preferred)

Work Location: Remote

  • Head of Customer Service

    2 weeks ago

    Remote, Australia Stitch Full time $80,000 - $120,000 per year

    Head of Customer Service & OperationsThis job ad is for the position of Head of Customer Service & Operations at one of Australia's most unique and high-impact social enterprises. It's for someone who is experienced in building and managing customer success teams, who excels at finding operational efficiencies through automation, and cares about having a...

  • Customer Engagement Officer

    15 hours ago

    Remote, Australia Bakealicious By Gabriela Full time $50,696 - $75,000 per year

    Customer Engagement Officer – Bakealicious Cake ShopAbout BakealiciousBakealicious is a boutique cake studio known for creating stunning, handcrafted cakes that taste as good as they look that can also cater to all dietary requirements. Founded and led by Gabriela, the heart and creative force behind every design, Bakealicious has built a reputation for...

  • Customer Success Analyst

    1 week ago

    Remote, Australia Cotiviti Full time $90,000 - $120,000 per year

    Overview:Join a leading healthcare analytics company, with a mission to improve the healthcare system through our combination of advanced technology, data analytics, and specialised expertise. We are looking for a Customer Success Analyst to join our fully remote team and become a key player in our customer relationships. This is an excellent opportunity for...

  • Customer Success Director

    2 weeks ago

    Remote, Australia TruRating Australia PTY Full time $80,000 - $120,000 per year

    Role: Customer Success Account DirectorLocation: Australia (east coast)– 5 days a week working from home-**part-time/flexibility with fixed hours each day up to 20 hrs per week**.A small amount of travel is required.TruRating – be part of something which will change the world.Take the plunge. Live the dream. Do something which you know will touch the...

  • Customer Support Agent

    1 week ago

    Remote, Australia Future Golf Full time $72,000 per year

    Do you want to play a key role in the future of Golf?Launched in 2014, Future Golf is now one of the world's largest and most engaged communities. We are literally changing the face of golf.As a Future Golf team member, you will play a key role in the growth of the game of golf. Our team are driven by passion and a burning desire to help our partners and...

  • Sr. Customer Success Manager

    10 hours ago

    Remote, Australia Tealium Full time $140,000 - $170,000 per year

    When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.WHO WE ARETealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious...

  • Sales Engineer and Customer Success Manager

    13 hours ago

    Remote, Australia Clever Full time $110,000 - $150,000 per year

    Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a...

  • Expert Product Services, Lead

    2 days ago

    Remote, Australia Relativity Full time $120,000 - $180,000 per year

    Posting TypeRemoteJob OverviewAdoption Services at Relativity is on a mission to ensure our customers unlock the full potential of RelativityOne. We believe that the right combination of expertise, innovation, and empathy can drive meaningful transformation for our customers. The Expert Product Services team partners closely with clients, guiding them...

  • NDIS Service Manager Townsville

    15 hours ago

    Remote, Australia Royal Rehab Full time $80,000 - $120,000 per year

    Salary Packaging: Up to $15,900 salary packaging per FBT yearCareer growth: Genuine career opportunitiesCulture: Friendly and close-knit team environmentSalary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home payMeals & Accommodation: Package up to $2,650 for dining and holidays expensesExtra Leave: Enjoy an additional 5 days...

  • Vice President, Professional Services, APJ

    2 days ago

    Remote, Australia CrowdStrike Full time $120,000 - $250,000 per year

    As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to...