Senior Business Analyst

Organisation/Entity: Sydney Trains

Job category: Projects

Job location:
Auburn, NSW, AU, 2144

Job reference number: 101478

Employment type: Permanent Full-Time

Salary range: $ $

You can be part of the team that enables significant service improvements for our people.

You're all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It's data and research with impact you can see.

In this role, you'll:

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do.

We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

This role will see you leading client/stakeholder relationships and delivering solutions that help the business make better decisions and drive action.

About you

You are an experienced Senior Business Analyst with highly developed quantitative and analytical skills and demonstrated experience in delivering solutions for a range of complex issues.

You have highly developed communication and stakeholder engagement skills and can simplify complex concepts for diverse audiences.

You have a demonstrated ability to communicate appropriately and concisely across all levels of the organisation, manage complex stakeholders and gain their cooperation and trust.

You will bring extensive capability in building data visualisation solutions and tools such as PowerBI, Tableau and/or DOMO.

The Senior Business Analyst will demonstrate the ability to work collaboratively but independently, and lead and support other team members to ensure solutions are delivered on time.

We have a full-time fixed-term position of up to 12 months available to join us as a Senior Business Analyst in the Reporting, Analytics and Insights team in Sydney Trains.

For more information on this position and business unit, view the role description.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

What are you waiting for…? Connect with us. Apply now

Applications close: 11:59 pm Sunday 31 August 2025.

For more information about this role, please contact BEN..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series.

Job Segment: Business Analyst, Temporary, Technology, Finance, Contract, Research