Service Advisor

16 hours ago

Perth, Western Australia Ulti-Mech Full time $60,000 - $80,000 per year

Ulti-Mech is growing in Newman, and we're looking for someone to support our front-of-house team as a Service Advisor.

You'll be FIFO from Perth on a 3:1 roster, or residential in Newman.

What You'll Be Doing
  • Liaising with customers, management, and technical staff.
  • Convey all customer requirements and concerns to the workshop accurately.
  • Managing the daily inflow of repair orders and invoicing.
  • Possess the ability to on-sell work to customers and advise on future maintenance requirements.
  • Ordering of parts and scheduling bookings for customers.
  • Maintain the highest levels of customer satisfaction.
  • Supervise the effective operation of the workshop and ensure that all staff are supported and able to meet KPIs and sales targets.
  • Meeting set KPI's and targets.
  • Maintaining a sound knowledge of brand products and services.
  • Maintaining a clean working environment for staff and customers.
What You'll Need
  • Previous experience in managing an automotive service centre or equivalent and a proven track record in sales within the automotive industry is an essential.
  • Vibrant personality with a 'can do' attitude.
  • Willingness to learn and grow.
  • Extensive knowledge of the automotive industry.
  • Excellent managerial skills.
  • Outstanding customer service skills.
  • C-Class drivers licence.
Why Work With Us
  • Full-time role with steady hours and immediate start.
  • Supportive team and strong systems.
  • Clean, well-equipped workshop.
How to Apply

Email your resume to - and a short note telling us why this role caught your eye.

Subject line: "Service Advisor – Newman"

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