Assistant Venue Manager

About the business

Grand Pacific Group (GPG) is one of Sydney's leading hospitality and event groups, currently with 9 venues across Sydney and Canberra. We have maintained a strong identity synonymous with sophistication, elegance and luxury over 25+ years of operation.

We are looking to strengthen our existing teams, with professional Assistant Restaurant Manager at Sergeant mess

About the role

Our Assistant Managers work closely with the Venue Manager and Senior Management Team to ensure seamless operations and a positive guest experience is had by all.

This is a hands-on role that also involves all operational aspects of the venue management including team leadership, supervision, and of course food and beverage service.

Key responsibilities will include:

Running the floor of operations during shift (including events )

Opening and closing the venue

Supervision, training and development of front of house operational staff, providing on the job feedback regularly;

Continuously improve service excellence and operations through the creation of practices and procedures

Focus on staff culture and training

Back-of-house administration (banking, rostering, stocktake, ordering etc).

Grand Pacific Group has a high level of experience within the hospitality industry and we are looking for a positive, honest, genuine, team-focused person. We like to work with people who are passionate about the industry, while encouraging and educating other motivated, highly talented people to do their best

This is a full time position which requires flexibility and weekend work, your shifts may comprise of a combination of day and night shifts in accordance with business demands.

Located centrally in the QVB Building in the CBD, we are an easy stroll to public transport (Town Hall).

While you will be employed in singular venues - you will be exposed to, and have the opportunity to develop your knowledge and experience with a range of service styles throughout our group.

About you

We are looking for someone with infectious energy that can adapt themselves whilst being comfortable in an authoritative position. This role will suit someone who is really looking for a company to develop their career and grow long term within a group.

We don't mind showing people the ropes of how we do things, so to fit in and and enjoy your time with us, you will ideally bring:

Must have a minimum of 1-2 years' experience in a similar role but will also suit a dedicated hospitality professional willing to take the next step

Proven leadership experience in a similar paced fast paced environment - with focuses on building teams and driving a high level of service - the wow factor

Exemplary presentation in grooming, presentation & manner

Customer service focus

High level of attention to detail

Innovative - proven experience of genuinely implementing new ideas

Flexibility to work evening and weekend hours

Full Australian working rights

Exceptional command of English

What next

If you've made it this far and feel this could be for you then please don't hesitate - APPLY NOW - we'd love to hear from you

Employer questions

Your application will include the following questions:

How many years of people management experience do you have?

Which of the following statements best describes your right to work in Australia?

Do you have experience preparing work rosters?

How many years' experience do you have as an assistant restaurant manager?

Do you have experience in administration?

Do you hold a current Responsible Service of Alcohol (RSA) certificate?

What's your expected annual base salary?

How much notice are you required to give your current employer?

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Work Location: In person