Dispatch Supervisor

Whif is an Australian fragrance brand making luxury-inspired scents accessible to everyone. Since launching in 2024, we've grown quickly, moved into a brand-new warehouse in Brendale, and built a loyal community of customers who love what we do. With exciting plans for wholesale expansion, it's the perfect time to join our team and help shape the next stage of our journey.

This is a hands-on leadership role where you'll be on the warehouse floor each day, supervising staff, allocating work, and keeping orders moving. You'll ensure our customers receive their orders quickly and correctly, and that wholesale shipments are prepared to retailer standards.

Key Responsibilities:

• Supervise daily dispatch operations, ensuring customer and wholesale orders are packed and shipped accurately and on time.
• Lead, train, and motivate a small team of warehouse assistants.
• Allocate daily tasks and ensure targets are met.
• Monitor order accuracy and packing standards, reducing error rates.
• Work with the Production team to align stock with order flow.
• Maintain a clean, safe, and organised dispatch area.
• Escalate courier/freight issues to senior leadership when needed.

• 1–2 years experience in a warehouse/distribution environment, ideally in a supervisory or team leader role.
• Strong attention to detail and commitment to accuracy.
• Great communicator who can motivate and direct a team.
• Hands-on — willing to pick, pack, and help when needed.
• Comfortable in a fast-paced, growing e-commerce business.

• $65,000 – $75,000 + super (depending on experience).
• A stable and growing brand with a clear vision for expansion.
• A supportive, energetic team where your contribution makes a real impact.
• Career development opportunities — with the potential to step up as the business scales.

If you're ready to take the next step in your warehouse career and join an energetic, growing brand, hit apply now with your CV and a short cover letter.